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Gray came round on the 12/07/2017 this was then added to a report sent to me on the
19/07/2017 by Lemmy Nwabuisi, in there was a report by Sarah Fletcher dated
24/02/2017 about the wall. What I can not understand if Sarah Fletcher had a problem
with this dated back to 24/02/2017 why were we never informed. As said on the visit
if this is a problem I will get my builder to replace the part of the wall that was
removed it is not a big wall that was removed only half a section of part of a wall and
not the full wall, and if I had been told at any time there was a problem with this I
would have got it replaced via my builder. I can not understand why no one informed
us of this if anyone from Enfield Council through it was an issue. It does not look
unsightly and was completed professionally.

I was very pleased when I asked the plumbers and they informed me the problem regarding
the water pressure (which has continually been blamed on my son including by Mr Neville
Gray who had never seen the plumbing) was in fact no fault of my son's and was in fact a
problem with the pipe work outside the jurisdiction of my son property. There seems to be
lies stemming from Enfield Council and the flats above which state my son has said he was
restricting the water. Why would my son state this if he was having water pressure issues also
and wanted it fixed? I would like this looked into to find out where these rumours and lies
have come from, considering Enfield Council, Thames Water and private plumbers which
were sent from 117 had been to my son's flat on numerous occasions and have categorically
stated the water pressure problem was not my son's fault this should have been on Enfield
Councils system and I would like reasons as to why they were not. Please tell me who is not
doing there job?
On the 12/07/2017 in the AM, I would also like to know why Mr Neville Gray said that my
son had something in his flat that was controlling the water to the other flats more then once
while being rude and superior. Also I would like an explanation from Mr Neville Gray about
his conduct on the same day in the PM as to why when he received a call from the tenants of
117 to say they had no water, that he tried to bully himself into my son's flat because he
believed my son was messing with the water, If the systems were up to date he would have
known there was no way my son could be tampering with the water. He had also been told my
son was very unwell and made an appointment with me for my son for the Monday
17/07/2017 at 14:00 hours. I do not understand what he would have grained from getting into
my son's flat as he is not a plumber and he did not have one with him at any point on the
12/07/2017. He was very unprofessional and we believe that because he did not get his own
way on this date this is why it has been taken to court and my son now has an injunction. To
me this is sheer victimization. I believe the whole situation could have been avoided if Mr
Neville Gray would have done his job with even a modicum of professionalism.

What I still cannot understand is why Mr Neville Gray arranged that meeting on the
12/07/2017 with the landlord and tenants of 117 they had been speaking for days before hand
on the phone, It would have been courteous and professional to have looked at this system
and rang me for an appointment to grain access to my son flat as it clearly states on the
system to call me 1st before going to my son's home, also his lack of foresight by not
checking the system about 113 at this point he would have released that tenant from 113 had
been evicted and Enfield Council had the keys. It seems a private flat owner deserves
courtesy, where as council tenants have to jump when the council says jump. Tell me this is
fair?

I was very upset and I think you saw this when you was about to leave and we were standing
in the communal area of the block and Neville Gray saw the CCTV camera in the communal
area and right away said see your son has got a CCTV camera in a way like he was happy he
had found something on my son had done wrong, I stated that is not my son's and you need to
stop blaming my son for everything, I was happy I think you noticed this too, and checked the
wire and where it was going to and said this is not going into my son's flat it was going into
the cupboard next to my son's front door which no tenant has access to. At that Mr Neville

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