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From: Linda Wentum [Linda.Wentum@Enfield.gov.uk]
Sent: 28 September 2017 14:39
To: lorraine32@blueyonder.co.uk
Subject: FW: Re: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ [SEC=OFFICIAL]

Classification: OFFICIAL

For your information.

From: Linda Wentum
Sent: 28 September 2017 14:38
Subject: Re: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ [SEC=OFFICIAL]

Lorraine the mother of our tenant MR SIMON CORDELL phoned on 0208 245 7454/07807 333545 regarding
the following issues that Neville Gray was involved, so I am referring the matter to you.

(1) Water Pressure problems which Lorraine states it is communal;
(2) Banging noises in her son’s flat;
(3) Water pipes that require change as are wrongly laid, she was told by the contractors

Since Neville was involved and has since leftplease look into it and advise, as Lorraine wishes to see the
matter resolved.

Kind regards

Linda Wentum
Customer Services Officer
Customer Gateway
Finance, Resources & Customer Services
Enfield Council
Silver Street
Enfield
EN1 3XY

Email: Linda.wentum@enfield.gov.uk
Web: www.enfield.gov.uk

‘Enfield Council is committed to serving the whole borough fairly, delivering excellent services and building
strong communities.’

Classification: OFFICIAL

Classification: OFFICIAL

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