Page 484 - 4. 2014 2nd half New 26-05-21 No Table

possible and delete the message. Please note that we are able to, and reserve the right to,
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From: Lorraine Cordell [Mail To: lorraine32@blueyonder.co.uk]
Sent: 01 October 2014 15:35
To: 'Martin Jenkin'
Subject: RE: Simon Cordell
Hi Martin
Can you please get back to me by email with an update as to Simon insurance and where it
stands after the call?
you made to me yesterday 30/09/14 you said you was going to get back to me with what was
acceptable as a payment option.
Regards
Lorraine
From: Lorraine Cordell [Mail To: lorraine32@blueyonder.co.uk]
Sent: 30 September 2014 15:04
To: 'Martin Jenkin'
Subject: RE: Simon Cordell
Hello Martin
After Simon has just got off the phone to you and you saying to him that the full amount
would need to be paid to keep the insurance in place or 2 payments at £700 to keep it in
place. I fill that this is way too much to ask I have a letter here dated the 26/09/2014 saying
that he has 7 days from that date before the insurance is closed. There have been so many
errors with his insurance even to the fact we never got any documents for ages as they were
left in the fill and forgot to be sent out. So, for ages we never had any documents so did not
know when any payments were due. As you are also aware my mother passed away and the
family has been dealing with that also. There have been many emails that have been sent to
Broadsure and many problems over the last 2 years. Even to the fact from April 2014 when
Simon started a next insurance policy that all went wrong also by no fact of his own, and you
making a payment to the said company I fill should never have been made.
1143,
Please can you say what is going on with the insurance policy and if instalments can be made
and by how much as ATM there is no way after paying for a funeral that 2 payments of £700
can be made. Can you also send him over his no claims bonus?
Regards
Lorraine

2
The Enfield Gov / Email’s Issue:
387. Martin Jenkin _RE_ Simon Cordell_ (2)
/ Page Numbers: 1144,1145,1146,1147,
From: Martin Jenkin [martinjenkin@broadsuredirect.com]
Sent: 22 October 2014 12:10
To: 'Lorraine Cordell'
Subject: RE: Simon Cordell
Hi Lorraine,
Looking at the agreement the Direct debit the payment schedule looks like the below, we
need to make sure the payment goes through as failure will result in the Facility being
withdrawn. Alternatively, I can process the payment by card to ensure it goes through prior