Page 576 - 6. 2016 Diary 1st half New 26-05-21 No Table

Sent: 15 February 2016 11:03
To: 'Louise Brown'; ''jackie.gubby@enfield.gov.uk'
Subject: FW: Simon Cordell Complaint [SEC=PROTECT]
Attachments: Louise Brown Jackie Gubby.doc;
Simon_Cordell_authority_Letter_26012016.doc
Dear Louise Brown / Jackie Gubby
I have still not heard anything about the complaint that was put in on the 16/10/2015 or the
below email asking it to be taken to a stage 2 complaint due to not hearing about thing back
from my 1st complaint. Please see attached an Authority Letter from my son and can this be
placed on file within Enfield Council departments so that I will not have any problems
talking or writing on my son's Mr Simon Cordell Behalf. I believe Louise Brown when she
called on the 26/01/2016 at around 14:20 to speak to my son, said that a letter of Authority
would be needed to also be covered with Mr Simon Cordell ID and proof of his signature, but
I have found out this is not needed. That only the letter of Authority is needed. Louise Brown
also said that my son had also never contacted the police about Debbie when I said he had we
do have all the CAD's and the police have been to my son's home. We have also spoken to
the Mental health team and shown them all the letters Debbie puts into my son's door we also
told them we have videos of what Debbie is doing which they told us to keep them safe, and
also told them about the lack of response to emails and complaints, they were very shocked
that Enfield Council is doing nothing, and that the 1st complaint that was put in was
16/10/2015 and that is now over 4 months ago and we have heard anything.
Regards
Lorraine Cordell
--
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 15 January 2016 16:49
To: 'Louise Brown'; 'Jackie Gubby'
Subject: RE: Simon Cordell Complaint [SEC=PROTECT]
Louise Brown / Jackie Gubby,
I have still not had a reply to my complaint to ASB unit dated the 16/10/2015. Louise Brown
your last email was dated the 03/11/2015 where you said you would send a response
outlining action to date, this has not happened, and I fill that my complaint is not being dealt
with correctly. Therefore, I would like this to go to stage 2 complaints, as nothing is being
done. Could you please make sure this is handed to the right department that deals with stage
2 complaints? And email me so I know this has been done.
Regards
Lorraine Cordell
Simon Cordell
From: Louise Brown [Mail To: Louise.Brown2@Enfield.gov.uk]
Sent: 03 November 2015 11:16
To: Lorraine Cordell; Jackie Gubby
Subject: RE: Simon Cordell Complaint [SEC=PROTECT]
Classification: PROTECT
2336,2337,

6
The Enfield Gov / Email’s Issue: 03
Mother RE_ Simon Cordell /
Page Numbers: 2338,2339,2340,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]