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confirmed her statement and expressed her dissatisfaction at the way she was treated. Ms
                 Andrews felt completely let down by the police and became frightful for her safety
                 especially, as she knows the perpetrators has shells in his flat. I observed in her flat that her
                 floors were very creaky, I was made aware by Dawn that most of the flats in the block are
                 like that. Unfortunately, the creakiness exacerbates the noise level in the flats and cause
                 more problems than usual. I advised that I will contact the police to make further enquiries.
                 I will also contact MHT to enquire if Mr Cordell is known to them. At some point the
                 perpetrator will need to be interviewed and a warning letter issued on him. I will contact
                 the repairs team and try to arrange a surveyor to visit her flat and see what assistance can
                 be offered I further advised that her case will be investigated and an officer will get back to
                 her to discuss further with her. Her CPN and TMO will be kept informed of updates Bola
                 Quadri has already put in place a safe guard alert.
                 X 2

               04
               Stage 5
               The Enfield Councils History FOI Indexed
               Stage 5
               Deborah Andrews / Enfield Council Case History
               Page Number: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,
               DATE(S);
               G) 23/09/2015
               H) 23/09/2015
               I) 23/09/2015
               Page 4 of 21

                 The Enfield Councils History
                 FOI Indexed

                 G
                 23/09/2015: Contact Complainant,
                 Home visit to Ms Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola
                 Quadri
                 Home visit to Ms Andrews advised that her neighbour at number 109 has for the past few
                 months harassed, intimidated, stalked her and made a life a complete misery. He
                 continuously plays loud music, bangs on her ceiling and door alleging that she is
                 monitoring his movements in his flat. She feels petrified by his presence and as a result
                 refused to leave her flat for fear bumping into him on her way out. She has missed a few
                 appointments with her social worker as a result, she has now been subjected to making
                 home appointments pending the time this matter is resolved.
                 H
                 23/09/2015: Update Complainant
                 Follow on action from Contact Complainant
                 I
                 23/09/2015: Letter - sent
                 ACTION PLAN PROVIDED TO THE VICTIM AND A COPY FORWARDED TO HER
                 CPN BOLA QUADRI History
                 23/09/2015: Email - sent
                 Classification: PROTECT
                 Hi Mark,
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