Page 521 - Pages from 8. 2017 New 26-05-21 No Table 1st Half

Signed
OO.
Dated this 08th day of August 2017

4
The Enfield Gov / Email’s Issue: 04
Access letter for Burncroft Avenue
/ Page Numbers: 2788,2789,
ENFIELD
Council
Simon Cordell
109 Burncroft Avenue
Enfield
Middlesex
EN37JQ
Council Housing the Edmonton Centre
35-44 South Mall Edmonton Green N9 OTN
0800 ,40 80 160
date: 1st February 2017
Dear Mr Cordell
Re: Loss of water pressure/supply to neighbouring property Letter Hand Delivered
I called today in response to a report of loss of water pressure/supply into a flat and/or area
above your property. We urgently need to gain access into your property within the next 24
hours. We need to establish the source of the loss of water pressure/supply to the flat/area
above, and which we believe may be emanating from your property. What you must do:
Please contact the Repairs team in Customer Services on 0800 40 80 160 or 020 8379 1000
by 5.00pm Thursday 2nd February 2017 to make an appointment for our Contractor/Surveyor
to inspect your property. Please quote reference no. 1772024/1. Please be aware that in
accordance with your tenancy agreement you will be liable for any damage caused by you or
from your property to other properties, personal property or to the fabric of the building. You
will also be liable for our reasonable costs in dealing with this matter. EMERGENCY
ACCESS If we are unable to agree an appointment with you within the timescales we set and
to prevent any further damage to neighbouring properties, to the block or to personal
property* we reserve the right to gain emergency access to your property, If you need this
document in another language or format call Customer Services on 0800 40 80 160, or email
council.housing@enfield.gov.uk
2789,
ENFIELD
Council
which may involve a locksmith. You will be responsible for all of our reasonable costs if this
action is required. Please take immediate steps now to avoid further action and charges being
incurred and to resolve the water pressure/supply issues as speedily as possible.
Yours sincerely,
Enfield Council
Civic Centre, Silver Street
Enfield EN1 3XY
Phone: 0800 40 80 160 Website: www.enfield.Qov.uk
If you need this document in another language or format call Customer Services on 0800 40
80 160, or email
council.housing@enfield.gov.uk