Page 437 - Pages from 8. 2017 New 26-05-21 No Table- 2nd Half

to gain access the tenant claim the damaged was
caused by 109, (this cannot be confirmed) as the
tenant did not attend both Sarah and myself did go
in and while there was confronted by the tenant
from 109, the tenant for about twenty minutes
would not leave us alone and became increasingly
aggressive despite attempt to explain to him that
we had not come to see him or indeed were able to
comment of any of his accusations on how Enfield
had ruined his lie were putting him in danger by
leaving him in his flat, during this confrontation
the tenant from 117 passed through the passage
and the tenant from 109 stated he was going to
'ruin his life and generally became more irate
towards the tenant.
It is clear that we are unable to allow this to
continue as the body posture from 117 was
defensive and did not wish to reply or get into any
form of conversation with this tenant
Given that two members of staff were present and
the confrontational attitude towards not only us
but the other resident I believe we need to action
this event to try and stop any further escalation
from this tenant
Lastly I would recommend that we need full
access to 109 to assess what is the true cause of
the low water pressure to the flats above given the
items found in the flat as well these need to be
removed as does the internal gate please advise so
I can carry out a full inspection as this is a
complaint from the lease holder as they have very
little water flow in the fiat above and given the
nature of the conditions and life style of 109 we
are unable to show if he has caused the issue, on a
housing point the internal wall that has been partly
removed needs to be put back as it is a breach of
fire regs
Steve Stirk
Maintenance Surveyor
Technical Services, Repairs and Maintenance
Enfield Council
Edmonton Centre
N9 0TN
Tel: 020 8375 8023
Tel: 080040 80160
Email: steve.stirk@enfieid.gov.uk
Web: www.enfleid.gov.uk
"Enfield Council is committed to serving the
whole borough fairly, delivering excellent services
and building strong communities".