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We want to see any information Enfield Council has sent to the mental health trust along
with any requests for data regarding Simon. I would also like information as to your
procedure and protocol for sharing information with other bodies, and under what reason
would you send information if you had a request to do so and what format that data would
be sent in. I will be putting a SAR into the mental health team and also Enfield Council as I
also do feel there are errors on both which I will be working to get corrected along with my
son. At this time, I cannot think of anything else I would like, but later today when I speak to
Simon I will ask if he wants anything added that he would like to know. As started on the call
I will get the consent from Simon today and email that over.
Regards
Lorraine Cordell
From: YONA, Rachel
(BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST)
[mailto:r.yona@nhs.net]
Sent: 10 August 2018 09:34
To: lorraine32@blueyonder.co.uk
Cc: Patient. Experience
(BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST)
Subject: Simon Cordell - Complaint made by Lorraine (Simon's mother)
Dear Lorraine,
Thank you for your time on the phone just now. As discussed, I have copied in our Patient
Experience Team, so you have their email address. We spoke about your complaint and
concerns for your son and agreed the following questions for investigation: How did the
information get from the Mental Health Trust to the Council?
How did the information get from the Council to the Court?
What was the role and involvement of the Early Intervention Team in Simon's care?
When I asked you want would like to achieve in this complaint you answered:
That no more information is shared that can be used against your son Your name will not be
on further information that is shared. You agreed that you will speak to Simon today and
email the Patient Experience Team, and copy me in, his consent for us to investigate this
complaint.
Thank you again.
Best Wishes Rachel Yona
Enfield Adult Mental Health Community Services Manager Barnet, Enfield & Haringey
Mental Health Trust
Twitter: @BEHMHTNHS /
Facebook: www.fb.com/behmht
Tel No: 0208 702 6878 |
Email: r.yona@nhs.net |
Web: www.beh-mht.nhs.uk
Admin support: Gloria Adofo 0208 702 5543
Line Manager: Leigh Saunders | Assistant Director I leigh.saunders@nhs.net 10208 702 5562
4089,
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