Page 176 - tmp
P. 176

INCOMING EMAIL

                     From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
                     To: <revs@enfield.gov.uk>
                     Date: 12/02/2015 12:08:28


                     Subject: RE: Housing Benefit/Council Tax Support Team: 1623514


                     Attachments:
                     (1) revs@enfield.gov.pdf(16 B)






                     To whom it my Concern:

                     Complaint

                     I am writing this email about the re the below email and also the attached file.


                     I have been on incapacity/income support for many years now on the highest
                     rate due to illness.


                     In April 2013 council tax changed their rules and a 19.5% needed to be paid
                     unless exempt from this change.

                     As you will be aware the DWP has been in the process of changing everyone
                     that was getting the old benefit incapacity benefit to the new benefit ESA,
                     this should have all been completed by now, but due to things going wrong
                     there is still people on incapacity that have not been moved over yet to the
                     new Benefit ESA.

                     I am one of these people, but once they move me over, I will be in the support
                     group of ESAs.


                     I have called the DWP many times and they cannot give me a timeline of the
                     changeover.


                     Under the new rules I would be exempt from the 19.5% council tax, it is not
                     my fault the DWP are not working fast enough to move people over the new
                     benefits.

                     I would like to know the full policy for this and has this been taken into
                     account when working out the new policies.


                     Surely if my benefits are still under the old policy i should still be exempt.


                     Regards

                     Simon Cordell

                                                                  85
   171   172   173   174   175   176   177   178   179   180   181