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Your letter must be written in English, be received within one month of the date of this letter,
be signed by you and give your name, address, grounds for reconsideration and any
evidence.

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P Pension Service Enquiries
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If you need to contact the Pension Centre about your Pension Credits, you can either phone
them on 0845 606 0265 or write to them at The Pension Centre, PO Box 4, Gateshead, NE92
1BQ
Further information about benefits and an explanation of key terms is available on our website
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H How to contact us
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N New online service.
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Most frequently asked for information and online forms all in one place.
www.enfield.gov.uk/counciltaxonline or www.enfield.gov.uk/benefitsonline
There are free internet facilities in local council libraries and at our major reception areas.
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T Telephone - 020 8379 1000
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To get to the right information even faster you can use Hot Keys to take you straight there.
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P Post - Revenues and Benefits Division, PO Box 63, Civic Centre, Enfield, EN1 3XW In person
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Our reception areas can be very busy and you may have to wait to see an advisor. If you are
making a new claim, you can make an appointment to see a benefit advisor by calling 020
8379 1000.
Drop in services are available at the following locations Monday to Friday 9am to 4pm:
John Wilkes House, 79 High Street, Ponders End, Enfield, EN3 4EN Civic Centre, Silver
Street, Enfield, EN1 3XW
Edmonton Centre, 36-44 South Mall, Edmonton, N9 OTN (Simple enquiries and forms only)
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P Pension Service Enquiries
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If you need to contact the Pension Centre about your Pension Credits, you can either phone
them on 0845 606 0265 or write to them at The Pension Centre, PO Box 4, Gateshead, NE92
1BQ
Further information about benefits and an explanation of key terms is available on our website
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w www.enfield.gov.uk/benefitsonline
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Yours sincerely
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