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CASE HISTORY

24/01/2017

attending her appointment, returned home immediately. She advised that she contacted the police but, wasn’t taken seriously as
they assumed, she was drunk at the time of the call. She advised that she wasn't in the list drunk but, just the way she spoke
due to her condition. She still wasn't taken seriously and had to abandon the call.
She found this very frustrating and advised that it was not the first time this would happen to her. Her CPN also confirmed her
statement and expressed her dissatisfaction at the way she was treated.
Ms Andrews felt completely let down by the police and became frightful for her safety especially, as she knows the perpetrators
has shells in his flat.
I observed in her flat that her floors were very creaky, I was made aware by Dawn that most of the flats in the block are like
that. Unfortunately, the creakiness exacerbates the noise level in the flats and cause more problems than usual.
I advised that I will contact the police to make further enquiries. I will also contact MHT to enquire if Mr Cordell is known to them.
At some point the perpetrator will need to be interviewed and a warning letter issued on him. I will contact the repairs team and try
to arrange a surveyor to visit her flat and see what assistance can be offered

I further advised that her case will be investigated and an officer will get back to her to discuss further with her. Her CPN and
TMO will be kept informed of updates
Bola Quadri has already put in place a safe guard alert.
History
23/09/2015: Contact
Complainant ,

Home visit to Ms Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri
Home visit to Ms Andrews advised that her neighbour at number 109 has for the past few months harassed, intimidated,
stalked her and made a life a complete misery. He continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his presence and as a result refused to leave her flat for
fear bumping into him on her way out. She has missed a few appointments with her social worker as a result, she has now
been subjected to making home appointments pending the time this matter is resolved.
History
23/09/2015: Update
Complainant
Follow on action from Contact Complainant
History
23/09/2015: Letter -
sent

ACTION PLAN PROVIDED TO THE VICTIM AND A COPY FORWARDED TO HER
CPN BOLA QUADRI

History
23/09/2015: Email -
sent
Classification: PROTECT Hi Mark,
On second thoughts, could you contact her on her landline instead and speak to her directly please? Her number is
02083500628
Thank you for your assistance
Dolly Ogunseye Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management Enfield Council
Classification: PROTECT Good morning Mark,

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