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From: TEC [tec@hmcts.gsi.gov.uk]
Sent: 21 July 2014 13:55
To: Lorraine Cordell
Subject: TEC Acknowledgment
Thank you for using the Traffic Enforcement Centre (TEC) Customer Service email account. We will aim
to process your email in line with current TEC targets and procedures. Please note that where an application to
have the Court registration revoked is received, this will be processed in the following time scale:
Witness Statement or Statutory Declarations received Monday ­ Friday and within the time allowed to file
will be processed within 48 hours of receipt.
Applications to file a Witness Statement or Statutory Declaration ‘out of time’ received on Monday –
Friday by 16.00hrs, will be processed on the day of receipt. If your application is received after 16.00hrs it
will be processed on the following working day.

Please note the TEC does not have the resources to provide the following:
Confirmation of appeal forms received at the TEC.

Please contact the issuing Local Authority who TEC will have informed that your valid application has been
received.
Details regarding payments/instalment plans.

TEC does not collect payments on behalf of the Local Authority or their agents. Please contact the issuing
Local Authority with your enquiry.

Locate your Penalty Charge Number (PCN) from your name/address/vehicle registration.

Your correspondence will be returned to you if your PCN is not quoted as we do not have the facility to
search. Please contact the issuing Local Authority for this information before submitting your
enquiry/application.

If your query is about a bailiff or a clamped vehicle etc please contact the local authority direct.
Please note the office is closed over Easter, Christmas and Public Bank Holidays.

If you would like more information on TEC procedures please visit our website at:
www.justice.gov.uk

This e­mail (and any attachment) is intended only for the attention of
the addressee(s). Its unauthorised use, disclosure, storage or copying
is not permitted. If you are not the intended recipient, please destroy all
copies and inform the sender by return e­mail.

Internet e­mail is not a secure medium. Any reply to this message
could be intercepted and read by someone else. Please bear that in
mind when deciding whether to send material in response to this message
by e­mail.

This e­mail (whether you are the sender or the recipient) may be
monitored, recorded and retained by the Ministry of Justice. E­mail
monitoring / blocking software may be used, and e­mail content may be
read at any time. You have a responsibility to ensure laws are not
broken when composing or forwarding e­mails and their contents.

The original of this email was scanned for viruses by the Government Secure Intranet virus scanning
service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number
2009/09/0052.) This email has been certified virus free.
Communications via the GSi may be automatically logged, monitored and/or recorded for legal
purpose
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