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From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 07 February 2017 16:12
To: 'Chief.Executive@enfield.gov.uk'; 'Sarah.Fletcher@enfield.gov.uk';
'sally.mcternan@enfield.gov.uk'; 'Daniel Ellis'; 'joan.ryan.mp@parliament.uk'; 'joan@joanryan.org.uk'
Subject: RE: PRIVATE AND CONFIDENTIAL Copy of letter sent to Mr Simon Cordell
[SEC=OFFICIAL:PRIVATE AND CONFIDENTIAL CORRESPONDENCE]
Dear Sarah Fletcher

I am writing this email as I had no reply to the below email.

Today I have made a call to repairs to check what is going on with this low water pressure which 117 has put a
complaint in regarding my son Mr Cordell causing this.

Ticket number for today's call is 1775790/1 I spoke to a lady called Linda. Who confirmed this is not down to Mr
Cordell Flat that is causing the low water pressure.

It seems Enfield Council are fully aware the low water pressure has nothing to do with my son or his flat. Yet
you fail to notify us of this and it seems my son is still getting the blame.

It also seems that Enfield Council sent M&N out to 117 to try and sort the low water pressure out and 117
refused access on the 03/02/2017 and now M&N has closed down the job for Enfield Council.

After getting an email today from Lemmy Nwabuisi it seems he is not being updated, and the blame is still going
toward my son.

Why is Enfield Council not doing anything about this?

Why does Enfield Council seem to be hiding the fact and not dealing with the issue?

Regards

Lorraine Cordell

From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
Sent: 02 February 2017 16:23
To: 'Sarah.Fletcher@enfield.gov.uk'; 'Daniel Ellis'; 'lemmy.nwabuisi@enfield.gov.uk';
'joan.ryan.mp@parliament.uk'; 'joan@joanryan.org.uk'; 'Chief.Executive@enfield.gov.uk';
'ray.james@enfield.gov.uk'; 'sally.mcternan@enfield.gov.uk'
Subject: RE: PRIVATE AND CONFIDENTIAL Copy of letter sent to Mr Simon Cordell [SEC=OFFICIAL:PRIVATE
AND CONFIDENTIAL CORRESPONDENCE]

Dear Sarah Fletcher

After Mr Cordell got the hand delivered letter yesterday he called the out of hour's team. Miss Gaccey Ref no
T1484282 Who told him they were going out last night to him. Which they did and confirmed that the low water
pressure is not coming from his flat, Mr Cordell also has low water pressure and a full report was made up last
night by the out of hours team.

I will also say in the last 3 week Mr Cordell has allowed Thames Water into check his flat who told him the
problem was not in his flat and he also had low water pressure, and then Mr Cordell also allowed 2 males that
the landlord sent out from the 3rd floor to enter his flat and also check and nothing was found to be wrong in Mr
Cordell's flat.

I do not understand why the council is not aware of this already as it seems that Enfield Council is putting the
blame solely on Mr Cordell when the problem is not within his flat. And taking complaints from people on the 3rd
floor saying the issue is within Mr Cordell's flat when it is not and they know it.

This needs to stop and Enfield council needs to address what is going on here. The neighbours are not leaving
Mr Cordell alone. It seems as if Enfield Council is fast enough to blame Mr Cordell for everything that is going on
and i believe this is due to a number of issues including the colour of Mr Cordell skin.

I am still waiting for the Subject access request also I will also be replying to Mr Lemmy Nwabuisi letter I got
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