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this leaking water added to the damp issues and accounted for the past boiler motherboard
problems. When after noticed by the Enfield Councils and the Enfield Homes-Teams staff,
they ordered that another surveyor come out to my work site of a home of an address, to
oversee the problem. Days later a newly arrived member of staff agreed for a new heating
system to get installed thought my flat and ordered for the old heating system to get
completely decommissioned, so for the flat to be ready for the new installation, with an
addition of a temporary peace of wooding for the floor to get laid, but this flooring did not get
laid down and I continued to get left with no floor boards in the bathroom and bedroom
inclusive of no working heating apparatus, as did get intended to get fixed and fitted and even
more to the facts: --I got left with holes in my kitchen window and bathroom window, not to
forget the water collection machine placed into my bedroom, still being present after the
walls getting fixed. No reasonable persons attended again for months after until the year of
2009
once me and my mother had placed many more complaints into the complaints departments,
when after our follow up complaints, a person attended and just laid down some temporary
flooring, while still leaving the holes in the windows making my home insecure, no heating
system in place and then after still living the humidifier in the bedroom. This lack of
organisation on the Councils behalf and their subcontractors caused me to suffer. As just
prior explained after many more complaints got made, the floors did finally get replaced in
the year of
2009
The following years slowly went by
2010,
2011,
2012: --
My life got made to be a living hell because of the mentioned disrepair issues still presiding
to get left abandoned by the Enfield Council and the Enfield Homes Teams.
On the
02/03/2015
my mother and I were sick of making calls to the council regarding my heating, air
ventilation system and nothing getting done to fix the issues, so, my mother emailed a
complaint to the council, regarding the multiple amount of issues and repairs not getting
corrected. Once the council had received this email the air ventilation systems hardware did
finally get installed, but still nothing regarding my heating.
In
May 2015
my mother got a call from a lady from the council regarding the heating, saying, who
surprisingly explained to her that I had prior removed all my metal pipework for the heating
system to function. My mother got upset at hearing what the lady said to her on the phone,
and as a consequence she explained to the lady that she wanted for her to arrange for another
manager and surveyor to come to my home flat and my mother stressed that this must happen
within the next few days from then on, so for the Enfield Homes and the Enfield staffs teams
to be able to re-analyse the situation then in hand by the complaint departments “reasonable
persons,” and my mother continued her conversation by expressing; if she had to she would
lift the rest of the flooring up in my flat to prove the metal-pipe-work was all still in existence
and in its correct place. In that moment of my mother’s conversation with the Enfield
employee, the lady explained while she was still on the phone that there is no need for what
my mother had told her to happen and that the council will replace the heating system. To
finalise the problems: -- they just did not stop for me there and as a continuation the Enfield
Council employees then sent another surveyor out to my flat to oversee and then order to