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14. Someone dies
15. Any other change which may affect your entitlement to benefit
16. Someone else in your home has any of these changes
If you don't tell us about a change, we may fine you or take legal action and you will have to pay back
any money that you were not entitled to.
You can report a change in circumstance on our website at www.enfield.gov.uk/benefitsonline or by
calling 020 8379 1000.
Alternatively, you can write to us telling us what has changed, when and if there has been a delay in
telling us, why. You will also need to send evidence to support your claim. Further information is also
available on our website www.enfield.gov.uk/benefits.
How to contact us
New online service.
Most frequently asked for information and online forms all in one place.
www.enfield.gov.uk/counciltaxonline or www.enfield.gov.uk/benefitsonline
There are free internet facilities in local council libraries and at our major reception areas.
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Email - revs@enfield.gov.uk Telephone - 020 8379 1000
To get to the right information even faster you can use Hot Keys to take you straight there.
Post - Revenues and Benefits Division, PO Box 63, Civic Centre, Enfield, EN1 3XW
In person Our reception areas can be very busy and you may have to wait to see an advisor. If you are
making a new claim, you can make an appointment to see a benefit advisor by calling 020 8379 1000.
Drop-in services are available at the following locations Monday to Friday 9am to 4pm:
John Wilkes House, 79 High Street, Ponders End, Enfield, EN3 4EN Civic Centre, Silver Street,
Enfield, EN1 3XW
Edmonton Centre, 36-44 South Mall, Edmonton, N9 0TN (Simple enquiries and forms only) Pension
Service Enquiries
If you need to contact the Pension Centre about your Pension Credits, you can either phone them on
0845 606 0265 or write to them at The Pension Centre, PO Box 4, Gateshead, NE92 1BQ
Further information about benefits and an explanation of key terms is available on our website
www.enfield.gov.uk/benefitsonline
Yours sincerely
Benefits Assessment Team
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How Your Housing Benefit Has Been Worked Out for the period
From 08/07/2013 to 11/08/2013 your Housing Benefit will be £86.84 each week.
Claim reference: 1623514
The rent you are charged each week is £92.49.
Housing Benefit cannot pay for some service charges that are included in your rent. The rent you pay
has to be reduced by the amount of these service charges. These amounts are shown below:
Actual amount for Ineligible Water £5.65
Total deductions for services £5.65
The amount of rent after deducting these charges is called your maximum eligible rent. Your rent of
£92.49 must be reduced by £5.65, to £86.84 each week. This is your maximum eligible rent.
The maximum Housing Benefit you can get is £86.84 each week. This figure is used when working
out 'your total weekly Housing Benefit'.
The amount of Housing Benefit has been worked out by comparing the money you have coming in
each week, to an amount the Government has decided is the minimum that someone in your
circumstances needs to cover basic living expenses.
Your Total Weekly Income
The amount of money you have coming in each week has been worked out as follows:
Total weekly income £0.00
Your Total Savings