Page 480 - 2. 2013 New 26-05-21 No Table

Police Officer: Hi there it is PC Geoghegan, from hmm the Metropolitan Police.
Caller Assistant: Hello there.
Police Officer: I am trying to speak to someone about a policy of insurance, hum a gentleman, seems
to claim to hold with you.
Caller Assistant: OK, right can you just wait a minute and I will pass you on to underwriters.
Police Officer: That would be great thank you cheers.
Caller Assistant: OK
Ringing Sound starts:--
Caller Assistant: Good afternoon Carl speaking; how can I help you?
Police officer: Hi there it is PC Geoghegan from the Metropolitan Police, hum I have got; a
gentleman stopped, and he has produced a certificate that is hum from KGM
Caller Assistant: Hmm, hmm, yes,
Police officer: Hmm, and I just wanted to clarify just some limitations on the use.
Caller Assistant: OK, Have you got a policy number at all pleas
Police Officer: Year I do year, I have got it hmm mike tango 3574694
Caller Assistant: yes, all right hmm; ah, it is a motor trade policy I might have to forward you to
another department, as I am not very well-trained it this case
Police Officer: Yes that is fine.
Caller Assistant: So hold, on one minute.
Police Officer: Yep, sure.
Silence---
Caller Assistant: Hi you have been passed through to Jessica how could I help.
Police Officer: Hi there I am PC Geoghegan from the Metropolitan Police I have got a
gentleman stopped, who has produced a certificate of insurance.
Caller Assistant: Yes.
Police Officer: That got issued by KGM insurance I have got a policy number and the other details
on their.
Caller Assistant: Yes, I have got the policy number, I have got that up now on my computer screen
how is it that I can help you.
Police Officer: Well basically it is down showing use for stamp and motor trade purposes.
Caller Assistant: Hmm, Hmm.
Police Officer: Hmm, looking at the vertical it has got a load of tools in, hmm obviously workmen
doing sort of work doing odd sort of work odd jobs here and there
Caller Assistant: Yes.
Police Officer: Is that something that motor trade would cover,
Caller Assistant: No.
Police Officer: No.
Caller Assistant: We just cover motor traders only and stamp, that is it we would not cover him for
any other occupation.
Police Officer: Right, Right, He is claiming that he brought the Vehicles today, or yesterday and he is
not able to produce any prove that he has actually done that.
Caller Assistant: Right.
Police Officer: Does he have to notify you of any Vehicles that he has got in change?
Caller Assistant: What it is ah when a client purses a vehicle they have fourteen days to make us
aware and if in them fourteen days they do not make us aware, then they are not covered.
Police Officer: OK.
Caller Assistant: But if anything like this ever happens we do need prove to show that he has only
had it for them fourteen days otherwise we would not cover it, we need to oversee prove, we would
not ask for proof normally.
Police Officer: Right.
Caller Assistant: But like say as he has now and got pulled over we would ask for that.
Police Officer: Yes.
Caller Assistant: Because he could just say that he bought it yesterday or a week ago, and we can
still cover him.
Police Officer: That is what I am saying, that is what I am saying; that is what I am saying as well all