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informed whether treatment will be available in the student clinics. All student care is
provided under close supervision from senior dental staff
New Patients to the Dental Hospital
Please note all new appointments are for initial assessment only. You will need to be
prepared to spend up to 3 hours or more for ail investigations to be earned out. You will then
be advised whether treatment can be offered. You may therefore wish to bring some reading
material with you to ease the wait.
Medical History
The aim of your first appointment is to make a provisional diagnosis of your condition.
Hence it is essential for us to take a thorough history of your problem as well as documenting
your medical history. Please bring with you any information regarding your medical history
that

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may be relevant, including details of any medication that you have been prescribed by your
doctor, dentist or hospital specialist. If you are taking Warfarin please bring your INR booklet
with you. A medical history will be taken, followed by an examination which may include X-
rays and other specialist tests.
Who you will see?
A senior clinician, who is responsible for your care will see you. In most cases, this will be a
consultant or a member of their team.
Children attending the Dental Hospital
All children under the age of 16 must be accompanied by a parent or legal guardian as
parental consent is required before any procedure, including x-rays, may be carried out.
Please note that siblings, a relative or family friend cannot give consent, even if they hold a
letter of authorisation from die parent legal guardian.
You should where possible bring along any x-ray pictures of your child’s teeth taken recently
by your dentist. This may avoid repeating unnecessary x-rays or having to postpone treatment
decisions until these x-rays can be sent to us and will also help to reduce the waiting time on
the day of your visit.
Failure to attend new appointments
Due to high demand for our services, please be advised that you will not receive another
appointment if you foil to attend a consultation appointment without notifying us at least 24
hours in advance or if you reschedule your appointment more than once.
To cancel or re-arrange a consultation appointment, please contact the Appointments Centre
on 0207 188 8006 or via email at dentalappointments@qsttnhs.uk
interpreters
If you need an interpreter for this appointment, please ring the number on your appointment
letter to arrange one or call the language support team on 0207 188 8815 or e-mail
lanquaqesupport@qsttnhs.uk
Patient Transport
If you think you may be eligible for transport, please contact the Patient Transport
Assessment Team on 0207 188 2888.
Car Parking
Disabled parking is available on both sites. Other car parking is very limited, and we
encourage you to travel by public transport. Detailed travel information is available on our