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this sorted when I was in fact insured and had paid for my insurance and have done nothing
wrong. Yes, I am very upset over all of this and KGM is not helping I have been asking and
asking and getting nowhere I should not be going through this. Yes I do want my money back
I have lost but right now I want these court cases to be dealt with and for my driving licence
to go back to being clean with no points this is the most important part for me but KGM does
not seem to understand this and this is upsetting me even more, the insurance I took out with
KGM has turned into a nightmare and I don’t know when this is going to end and they are
going to deal with this matter so I can clear my name with DVLA and the courts. I am
forwarding you all the emails I am sending so you can see what is going on and keep
updated. As you can see, I am not getting very far with the information I need to clear my
name with the courts and DVLA. If KGM fail to comply with the Subject access request
under the Data Protection Act 1998 and give me the information I need within 7 days I will
be putting it in your hands to deal with all of the matters as this has been going on long
enough.
Regards
Simon Cordell
From: Complaints [Mail To: complaints@lloyds.com]
Sent: 22 January 2015 12:08
To: 'lorraine32@blueyonder.co.uk'
Subject: Notification Case No 8079/2014 MT3574694
Dear Mr. Cordell,
1295,
Thank you for your emails. I note that you have been liaising with Canopius in regard to your
complaint and from the correspondence we have on file that it is your intention to go to court.
Lloyd’s complaints procedure is to offer policyholders the option for a review by Lloyd’s,
should they remain dissatisfied with the way in which their complaint has been handled. This
is an independent review by a case officer at Lloyd’s. However please note once a complaint
becomes the subject of a court case Lloyd’s can take no further action and we would have to
cease our investigation. Therefore, please can you confirm whether you are providing these
emails for information only or whether you wish Lloyd’s to review your case in place of
potential court proceedings.
Kind regards
Cheryl
Mrs Cheryl Shannon
Case Officer
Complaints
Lloyd's
Telephone +44 (0)1634 39 5693
www.lloyds.com
SAVE PAPER THINK BEFORE YOU PRINT
From: Lorraine Cordell [Mail To: lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 22:53
To: Andrew.Austin@canopius.com
Cc: Complaints
Subject: FW: MT3574694
Dear Andrew
Please see attached Insurance, which will show you full details of his insurance policy and
dates covered. Yes, we do want full discloser so this mater can be sorted out by the court and
I can send the information over to the CPS for the case of the 14/11/2013 where the police
officer told KGM I had tools in my van to void my insurance. Kelly Tiller from the trade