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when he claimed the decoration in his flat was damaged as a result of a leak coming from
                 her flat. She confirmed that she had a leak from her overflow a few months ago which has
                 since been repaired but, the damage alleged had occurred. Ms Andrews also recalled an
                 incident when the perp spat in her face. Ifs been one issue after the other she advised the
                 recent event which took place a week ago. She was on her way out to attend her
                 appointment with her CPN when he apprehended her and threatened to kill her. She was
                 pretty shaken from the incident that instead of
                 Page 4 of 21
                 attending her appointment, returned home immediately. She advised that she contacted the
                 police but, wasn't taken seriously as they assumed, she was drunk at the time of the call.
                 She advised that she wasn't in the list drunk but, just the way she spoke due to her
                 condition. She still wasn't taken seriously and had to abandon the call. She found this very
                 frustrating and advised that it was not the first time this would happen to her. Her CPN also
                 confirmed her statement and expressed her dissatisfaction at the way she was treated. Ms
                 Andrews felt completely let down by the police and became frightful for her safety
                 especially, as she knows the perpetrators has shells in his flat. I observed in her flat that her
                 floors were very creaky, I was made aware by Dawn that most of the flats in the block are
                 like that. Unfortunately, the creakiness exacerbates the noise level in the flats and cause
                 more problems than usual. I advised that I will contact the police to make further enquiries.
                 I will also contact MHT to enquire if Mr Cordell is known to them. At some point the
                 perpetrator will need to be interviewed and a warning letter issued on him. I will contact
                 the repairs team and try to arrange a surveyor to visit her flat and see what assistance can
                 be offered I further advised that her case will be investigated and an officer will get back to
                 her to discuss further with her. Her CPN and TMO will be kept informed of updates Bola
                 Quadri has already put in place a safeguard alert.
                 X 2

               04
               Stage 5
               The Enfield Councils History FOI Indexed
               Stage 5
               Deborah Andrews / Enfield Council Case History
               Page Number: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,
               DATE(S);
               G) 23/09/2015
               H) 23/09/2015
               I) 23/09/2015
               Page 4 of 21

                 The Enfield Councils History
                 FOI Indexed

                 G
                 23/09/2015: Contact Complainant,
                 Home visit to Ms Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola
                 Quadri
                 Home visit to Ms Andrews advised that her neighbour at number 109 has for the past few
                 months harassed, intimidated, stalked her and made a life a complete misery. He
                 continuously plays loud music, bangs on her ceiling and door alleging that she is
                 monitoring his movements in his flat. She feels petrified by his presence and as a result
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