Page 852 - 6. 2016 Diary 1st half New 26-05-21 No Table

From: Theresa Dodd [mailto: Theresa.Dodd@enfield.gov.uk]
Sent: 21 March 2016 12:32
To: lorraine32@blueyonder.co.uk
Cc: Foi Council Housing
Subject: Enfield Council Subject Access Request Simon
Cordell [SEC=PROTECT: Private and Confidential
2402,2403,

3
The Enfield Gov / Email’s Issue:
633. Lorraine Cordell _Re_ On Going Issues
/ Page Numbers: 2404,2405,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 22 March 2016 19:18
To: Louise Brown
Subject: RE: On Going Issues
Complaint: 22/03/2016
Mr Simon Cordell
109 Burncroft Ave
Enfield
Middlesex
EN3 7JQ
Louise Brown
I wrote an email on the
15/02/2016
regarding not hearing anything about the complaint dated
16/10/2015,
I think this has gone too far with no replies to a complaint and I should have had a reply by
now and I would still like one. You sent an email dated
03/11/2015
stated my son would get a reply to the complaint which he has not yet to date; there should be
letters of Authority on the system as I sent many for my son for me to be able to deal with
issues on his behalf yet nothing is still getting addressed. Enfield Council has left my son by
doing nothing his health has gone down due to this and nothing has been done by the council
who is meant to be there to protect people this does not seem the case when it comes to my
son and I would also like to know the reason why this is. The banging is still ongoing and the
pipes are banging really badly also the neighbours I believe think it is fun to do what they are
doing to my son and his health and this is not good enough, I have sent email after email and
nothing has been done. There has been phone call after phone call and we don't get a reply I
do not understand how this can be going on. I believe the council is now making my son
suffer and I do believe it is due to what the police have said to the council and the colour of
my son's skin as that is the only reason I can think why the council has left this so long
without doing anything and I think it is a disgrace on the part of the council. I do not know
why I write emails as nothing is done and most of them, I do not get a reply to them even
when they are complaints. I don't know why I make calls as I do not get a call back. All I
know is my son is being left to suffer and nothing is being done to help him and this is not
acceptable as his health is suffering due to this and what his neighbours are doing to him. The
council has been out to see my son once on the
15/10/2015