Page 740 - 7. 2016 Last three months the 10 - 11 - 12 No Table

Joan Ryan: MP for Enfield
Mr Rob Leak: Chief Executive Enfield Council
Mr Ray James: Director of Health, Housing and Adult Social Care
Ms Sally McTernan: Assistant Director Community Housing Services
Sarah Fletcher Sarah: Housing Officer
Jackie Gubby: Housing officer
Lemmy Nwabuisi: ASB Team
Daniel Ellis: Complaints & Access to Information Officer
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10
Stage 5
The Enfield Councils History FOI Indexed
Telephone call received from Mr Cordell 22.11.16
Sarah Fletcher Neighbourhood Officer
Page Number: 33
22/11/2016
33
22/11/2016
Friday 25th November

The Enfield Councils History
FOI Indexed

Telephone call received from Mr Cordell 22.11.16
I received a call from Simon Cordell of 109 Burncroft Avenue at approx. 1.20pm. The call
was transferred by the customer services team informing me that Mr Cordell wished to
discuss his housing options/how to move. I took the call - he sounded agitated and said that
he had a few things that he wished to discuss with me. He said he was calling in response
to a letter that I had sent him requesting the removal of a CCTV camera that he had
installed on the inner communal/fire door on the ground floor of the block. He informed
me that he would not be removing the camera as he believed he was legally allowed to
have the camera as the communal area was his. I explained that he was in breach of his
tenancy conditions as permission had not been sought or granted for the installation and he
could not install anything in the communal area as this belonged to the Council. He
maintained that his neighbour in another block had a camera and had taken the Council to
court about it and won the case. I responded that I could not comment about other cases but
my position remains as per the letter I sent: That the camera was in breach of tenancy
conditions, was invasive to the privacy of other residents in the block as it points at the
outer communal door and should be removed by Friday 25th November or the Council
will remove it and charge him for the cost of doing so. He then said that the camera was
fake so it didn’t need to be removed. I responded that it did still need to be removed. His
voice was raised throughout the exchange and I had to ask him to calm down and lower his
voice more than once. He then said that he wanted to move on to finding out about moving
to another address. He proceeded to give me a full history of his experiences with the
police and previous housing management and alleged that ‘Jackie’, who had previously
lived above him and ‘Stan’, his immediate neighbour on the ground floor, had victimised
him over a long period of time and that he had done nothing wrong. This history was very
full and it was difficult to get a word in because he was so worked up so I let him relay the