Page 798 - 7. 2016 Last three months the 10 - 11 - 12 No Table

We are aware that you left messages for Sarah Fletcher on three occasions between 16 and
21 November 2016 and she was not available at these times. We confirm that she spoke
directly with Mr Simon Cordell by telephone on 22nd November 2016.
- Housing Options
As a single resident living in a one-bedroom property, the Council considers that your; son
is suitably housed. We do not have sufficient evidence in relation to your son's allegations
of anti-social behaviour against his neighbours to be able to refer him for a transfer on the
housing register.
He can make an online application himself to be placed on the housing register by visiting
the Council Housing pages of the Enfield Council website at www.enfield.Gov.uk. His
eligibility for transfer will then be assessed by the Housing Options team in accordance
with Council policy and they will advise whether his application is accepted.
Alternative options to move are available to him through the mutual exchange scheme,
where tenants are able to swap their home with another tenant, and the fresh start scheme,
where tenants can be supported in moving to a private rented home. Further information
can be found online using the URLs below:

30,
3rd January 2017

The Enfield Councils History
FOI Indexed

www.homeswapper.co.uk.
https://www.enfield.Gov.uk/forms/form/203/fresh start scheme.
If you wish to discuss this matter please do not hesitate to contact me. Please note that
I away from the office and will be returning on Tuesday 3rd January 2017.
Yours Sincerely
Geoffrey Mann Neighbourhood Manager
IMPORTANT - Enfield residents should register for an online Enfield Connected account.
Enfield Connected puts many
Council services in one place, speeds up your payments and saves you time - to set up your
account today go to
www.enfleld.gov.uk/connected

14
Stage 5
The Enfield Councils History FOI Indexed
Re: Formal Complaint due to letter dated 29/11/2016 this Formal Complaint is to be added to
the Formal Complaint dated 24/08/2016
Page Number: 25,26,27,28,
24/11/2016
25,
24/11/2016
29/11/2016
24/08/2016
29/11/2016
01/12/2016
06/12/2016