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Police Officer; and I am telling you now that I have passed this on.
Simon; I am not trying to argue with you I am just trying to be straight with the facts.
Police Officer; and I have to go because I have other people I need to help.
Simon; I can appreciate that but the call centre is built to handle 15,000 calls a day and if
there was a football match on right now my one call should be a problem.
Police Officer; and I have got to go right now.
Simon; but my safety is a bigger concern as one person calling.
Police Officer; phone put down.

6
The Enfield Gov / Email’s Issue:
752. Lorraine Cordell _Re_ Response to SAR - Ref CRM SAR 251 [SEC=OFFICIAL]
/ Page Numbers: 2936,2937,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 16 February 2017 10:13
To: Dionne Grant
Subject: RE: Response to SAR Ref
CRM SAR 251 [SEC=OFFICIAL]
Dear Dionne Grant
Thank you for the information you sent regarding the subject access request. Sorry for the
time it has taken for
me to get back to you but I have been having work done in my home so have had no access to
my main computer which hold all my emails, and have been working from my mobile which
is not the best option. And I won’t have access to my main computer till most likely Monday
as work is still ongoing. I do however feel that all the data has not been supplied that I have
asked for, this was the same in March of 2016 I knew then we did not get all the data we
asked for and an email was writing in regards to this but no one got back to me. Also, in the
data you have sent there is hardly any dates or times, that complaints were put in why does
Enfield Councils system not include dates and times information was recorded? There is no
call data. No meetings data that government body's had meetings regarding Mr Cordell, the
list goes on. I asked for all data that Enfield council holds, so all data should have been
included and all audio call data and police data and meetings held and any other information
that Enfield Council holds in regards to Mr Cordell. All police data and any letters that have
been sent from police or to police. You seem to have asked for Mr Cordell health records
who was this asked from and who gave the data? There seems to be a long list of information
that is missing both from the request in March 2016 and the request that was submitted on the
24/11/2016. Can this please be looked into and if you are withholding any data for any reason
could you please let me know this and what data it is and why you are withholding it. There
is also a lot of incorrect data that is being held and it seems that Enfield Council has chosen
to put Mr Cordell as the perpetrator, by the ASBT there is lists of emails that is missing that I
have sent in regards to complaints as to what the neighbours was doing to Mr Cordell, I have
also requested all my phone records as it seems there is no lists of all the calls I made on
behalf of complaints regarding Mr Cordell's neighbours. As it also seems there is missing
calls that Mr Cordell made himself regarding what his neighbours was doing to him, lucky
for me I do keep all emails, but it seems Enfield Council does not and to try and get
themselves out of trouble due to not doing what they were meant to this data is missing. I will
give 14 days for this to be corrected and if it has not I will have no other option but to go to
the ICO.
Regards
Lorraine Cordell