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taken seriously and had to abandon the call. She
                 found this very frustrating and advised that it was
                 not the first time this would happen to her. Her
                 CPN also confirmed her statement and expressed
                 her dissatisfaction at the way she was treated. Ms
                 Andrews felt completely let down by the police
                 and became frightful for her safety especially, as
                 she knows the perpetrators has shells in his flat. I
                 observed in her flat that her floors were very
                 creaky, I was made aware by Dawn that most of
                 the flats in the block are like that. Unfortunately,
                 the creakiness exacerbates the noise level in the
                 flats and cause more problems than usual. I
                 advised that I contact the police to make further
                 enquiries. I will also contact MHT to enquire if
                 Mr Cordell is known to them. At some point the
                 perpetrator will need to be interviewed and a
                 warning letter issued on him. I will contact the
                 repairs team and try to arrange a surveyor to visit
                 her flat and see what assistance can be offered I
                 further advised that her case will be investigated,
                 and an officer will get back to her to discuss
                 further with her. Her CPN and TMO will be kept
                 informed of updates Bola Quadri has already put
                 in place a safeguard alert.
                 History
                 23/09/2015: Contact
                 Complainant  ,
                 Home visit to Ms Deborah Andrews flat.
                 Attendees Dawn Allen TMO and CPN Bola
                 Quadri
                 Home visit to Ms Andrews advised that her
                 neighbour at number 109 has for the past few
                 months harassed, intimidated, stalked her and
                 made a life a complete misery. He continuously
                 plays loud music, bangs on her ceiling and door
                 alleging that she is monitoring his movements in
                 his flat. She feels petrified by his presence and as
                 a result refused to leave her flat for fear bumping
                 into him on her way out. She has missed a few
                 appointments with her social worker as a result,
                 she has now been subjected to making home
                 appointments pending the time this matter is
                 resolved.
                 History
                 23/09/2015: Update Complainant
                 Follow on action from Contact Complainant
                 History
                 23/09/2015: Letter - sent
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