Page 1513 - 10. 2nd half 2018 New 26-05-21 No Table

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1
The Enfield Gov / Email’s Issue:
1103. complaints and information_ Re_ CRM COM 9005
/ Page Numbers: 4400,
From: complaints and information [complaintsandinformation@enfield.gov.uk]
Sent: 07 December 2018 11:34
To: lorraine32@blueyonder.co.uk
Subject: Re: CRM COM 9005
Dear Sir/Madam
RE: CRM COM 9005
Thank you for your complaint email, received on 6 December 2018. We have registered your
complaint under reference number CRM COM 9005 and have passed matters on for the
relevant manager to address. In line with our corporate complaint’s procedure, we will
respond as soon as possible and aim to give you a full response, or discuss matters with you
directly, within a maximum of 20 working days. Should you require further details, here is a
link to information about the corporate complaints policy:
https://new.enfield.gov.uk/contactus/areyouunhappywithsomething/enfieldcouncilinformatio
ncomplaintspolicy.pdf
In the meantime, do let us know if you have any queries regarding your complaint.
Yours sincerely
Seun Ogunsan
Complaints & Access to Information Coordinator
Complaints & Access to Information Team
London Borough of Enfield
Phone: 020 8379 5750
Email: Seun.Ogunsan@enfield.gov.uk
Website: www.enfield.gov.uk
Follow us on Facebook Twitter http://www.enfield.gov.uk
Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities. Opinions expressed in this email are those of the
individual and not necessarily those of the London Borough of Enfield. This email and any
attachments or files transmitted with it are strictly confidential and intended solely for the
named addressee. It may contain privileged and confidential information and if you are not
the intended recipient and receive it in error you must not copy, distribute or use the
communication in any other way. All traffic handled by the Government Connect Secure
Extranet may be subject to recording/and or monitoring in accordance with relevant
legislation. This email has been scanned for viruses but we cannot guarantee that it will be
free of viruses or malware. The recipient should perform their own virus checks.

2
The Enfield Gov / Email’s Issue:
1104. PERICLIS, Tracey (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST)
_RE_ Private & Confidential
/ Page Numbers: 4401,4402,
From: PERICLIS, Tracey (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH
NHS TRUST) [tracey.periclis@nhs.net]
Sent: 07 December 2018 12:27