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Page Number:  Update Page Number 1,
               01m. 19. IPCO  12_10_2018.docx
               01m. 19. IPCO  12_10_2018.htm
               01m. 19. IPCO 12_10_2018.mp3


               1.
               Speaker 1:            00:01         Thank you for calling the independence office for police
                                                   conduct. Your call may be recorded for protection,
                                                   information and training purposes. We are committed
                                                   to ensuring that your personal information secure to
                                                   make sure that the information we collected about is
                                                   kept safe. We have put appropriate steps in place for
                                                   more information about how we handle and use your
                                                   information including how long we keep it. Please visit
                                                   our website@www.policeconduct.Gov.uk/privacy
                                                   notice or you can request to leave us with the courtesy
                                                   notice on this line when you speak to our IOPC advisor,
                                                   if you would like advice about how to make a
                                                   complaint or you have a general inquiry about the
                                                   complaints process, please press 1 if you
               Speaker 2:            00:54         [inaudible].
               Speaker 1:            00:54         Thank you. You will now be transferred to customer
                                                   service.
               Speaker 2:            01:06         [inaudible]
               Speaker 1:            01:07         Its funny your throw to the, IOPC. Helen speaking. Can I
                                                   take your name please?
               Speaker 3:            01:11         My name Simon. Mr. Simon, Paul Cordell C. O. R. D. E.
                                                   L.L
               Speaker 1:            01:19         Thank you have you been in contact with us before
               Speaker 3:            01:20         I've had dealings with yourselves.
               Speaker 1:            01:23         Have you got an reference number with us at the
                                                   moment?
               Speaker 3:            01:26         um, I can't remember one of the top of my head I'd
                                                   have to go through my case paperwork. I've got a fresh,
                                                   I've got a fresh Cad number that I've just spoke to the
                                                   metropolitan police on the phone for and they've told
                                                   me that they've passed over a K or they passed over
                                                   my whole case load to you. Everything that I'm dealing
                                                   with. Um, they've gave me a CAD number for that and
                                                   a date that they've passed this over to you. They've
                                                   told me now to contact you. I have an official website
                                                   that's live and I'd like to be able to give an assistant
                                                   that website now and it's got a load of police officers,
                                                   detailed recordings of them telling me to have been
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