Page 984 - 10. 2nd half 2018 New 26-05-21 No Table

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01m. 25. Enfield Neighbourhood team - 17_10_2018.docx
01m. 25. Enfield Neighbourhood team - 17_10_2018.htm
01m. 25. Enfield Neighbourhood team - 17_10_2018.mp3
7.
Speaker 1: 00:01 Thank you for calling council housing. Just so you know,
we record conversation so we can investigate and
resolve customer complaints, resolve issues raised by
customers, and monitor the quality of our services. for
further details about data use and your rights, please
refer to our privacy statement online. Please choose
from the following two options if you're.
New Speaker: 00:26 Good morning, Enfield Council Housing Sally speaking,
how can I help?
Speaker 2: 00:31 How are you doing is it possible to speak to Michael
please the my house Estate neighbourhood team
manager.
Speaker 1: 00:37 What's your post code
Speaker 2: 00:38 echo November three seven Juliet Quebec
Speaker 1: 00:43 and your door number
Speaker 2: 00:44 109
Speaker 1: 00:47 Do you know what a surname is?
Speaker 2: 00:49 Um, I just know that it's new is new in the offices and I
think that he took over Sarah Fletcher's place or um,
Jeffry Oman's place possibly.
Speaker 1: 01:01 Alright, let me have a look I'll just reframe your name
please.
New Speaker: 01:06 (Staff Banging in the background to upset more and
show me how much they are there to protect me)
Speaker 2: 01:07 Mr. Simon.
New Speaker: 01:08 Stop.
New Speaker: 01:08 Paul Cordell
Speaker 1: 01:11 and your contact telephone number?
Speaker 2: 01:13 Um, 0208245745 or the number.
New Speaker: 01:18 Thank you. (Talking to the person in the background)
New Speaker: 01:18 that I'm calling from.
Speaker 1: 01:28 Right. [inaudible] Let me just have a look, let me um,
find out [inaudible] your neighbourhood officer
Speaker 2: 01:44 does Dawn Alean still work in the offices?
Speaker 1: 01:47 Sorry,
Speaker 2: 01:48 Does Dawn Allen
Speaker 1: 01:50 [inaudible] not, as far as I know,
Speaker 2: 01:53 she's left the company. Jackie Gubbie.
New Speaker: 01:55 Yes,