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I am writing this email to see if there is any update regarding the complaint submitted on the
05/12/2018, I am yet to get a reply or an update asking for more time to deal with the
complaint I last wrote in January asking for an update and have yet had a reply. At this stage I
would say the 20 days you have to reply have ended and I have heard nothing. Could you
also please confirm the stage of the complaint is it stage 1,2 or 3.
Regards
Lorraine Cordell Sent from my iPhone
On 7 Dec 2018, at 11:33, complaints and information
complaintsandinformation@enfield.gov.uk
wrote:
CRM COM 9005

3
The Enfield Gov / Email’s Issue:
1149. Lizelle Archer _Legal Aid Agency Requirements
/ Page Numbers: 4497,4498,
From: Liselle Archer [liselle@tyrerroxburgh.co.uk]
Sent: 07 February 2019 15:51
To: lorraine32@blueyonder.co.uk
Subject: Legal Aid Agency Requirements Dear Madam
Following our telephone conversation today, please see below the requirements for the
application for public funding (Legal Aid).
Please bring the following documents in order for us to open a case:
1. Most recent award letter confirming that your son receives ESA
2. Bank statements of all adults over the age 18 living in the household.
(Please note that the bank statements must be:
- Covering the last 3 months with no gaps, this includes 07 February 2019 -07 November
2018)
- For all bank statements including savings accounts and dormant accounts)
3. Passport or Driving Licence (proof of ID)
4. Tenancy Agreement and letters from your landlord
5. Anything else you consider relevant.
Please note we are unable to open a case until we have received all of the above documents.
Kind Regards
Liselle Archer
Tyrer Roxburgh Solicitors LLP
Tel +44 (0)20 8889 3319
Direct Dial +44 (0)20 8829 2950
Email liselle@tvrerroxburgh.co.uk
Head Office:
1 St Michaels Terrace
London N22 7SJ DX 34704 WOOD GREEN 2
Tel +44 (0)20 8889 3319
fax +44 (0)20 8881 6089
Luton Office:
Trend House Dallow Road Luton LU1 1LY
Tel +44 (0)1582 726579
Please reply to our Head Office www.tvrerroxburgh.co.uk