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From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
           Sent: 07 December 2018 12:37
           To: 'PERICLIS, Tracey (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST)'
           Subject: RE: Private & Confidential : Trust Response
           Dear Tracy Periclis

           Thank you for the update email.

           Regards

           Lorraine Cordell


           From: PERICLIS, Tracey (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST) [mailto:tracey.periclis@nhs.net]
           Sent: 07 December 2018 12:29
           To: Lorraine Cordell
           Subject: RE: Private & Confidential : Trust Response

           Dear Mrs Cordell

                              th
           Thank you for your email of 5  December 2018.

                                           th
           I am unable to confirm receipt of your email of 28  November into the chief executive inbox as no documentation appears to have been received.

                                            th
           I have now forwarded your attachments with your 5  December email to our Patient Experience Team to follow up on and will bring this also to the
           attention of the CEO, Jinjer Kandola.
           Yours sincerely

           Tracy Periclis
           Executive Assistant to Chairman, Mark Lam
           Executive Assistant to Chief Executive, Jinjer Kandola
           Barnet, Enfield & Haringey MH NHS Trust
           Trust HQ, Orchard House
           St Ann’s Hospital
           St Ann’s Road
           London
           N15 3TH
           Tel: 020 8 702 6000
           Tracey.periclis@nhs.net
           Line Manager: Katia Louka, Trust Secretary
           Tel: 020 8 702 3035
           Katia.louka@nhs.net
             NHS70 email signature












           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 05 December 2018 13:15
           To: PERICLIS, Tracey (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST)
           Subject: FW: Private & Confidential : Trust Response

           Dear Jinjer Kandola

           I have heard nothing back from the email I sent on the 28/11/2018 and was wondering if you got the new complaint and was dealing with it. please see
           attached,

           Regards

           Lorraine Cordell

           From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
           Sent: 28 November 2018 18:36
           To: 'PERICLIS, Tracey (BARNET, ENFIELD AND HARINGEY MENTAL HEALTH NHS TRUST)'; 'Alev Cazimoglu'
           Subject: RE: Private & Confidential : Trust Response

           Dear Jinjer Kandola

           Please see my reply to the Trust Response regarding Mr. Cordell's information, included in the reply is a new complaint dated 28/11/2018 as it
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