Page 608 - 2015 2nd Half No Table

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2
The Enfield Gov / Email’s Issue:
Jackie Gubby RE Simon Cordell /
Page Numbers: 2234,2235,
From: Jackie Gubby [Jackie.Gubby@enfield.gov.uk]
Sent: 03 November 2015 13:03
To: Louise Brown; Lorraine Cordell
Subject: RE: Simon Cordell Complaint [SEC=PROTECT]
Classification: PROTECT
Dear Ms Cordell
I am not aware of any outstanding repairs to your son’s property. The surveyors who attended
the inspection reported back that the heating was fully operational, and the detectors are also
working. Mr Cordell can report any new repairs to telephone 0800 40 80 160 - option 1
Yours sincerely
Jackie Gubby Housing Manager
Tenancy Management the Edmonton Centre 36-44 South Mall Edmonton Green N9 0TN
Tel: 0800 40 80 160*
Fax: 020 8375 8016
e-mail:
jackie.gubby@enfield.gov.uk
* This is a free phone number, so there is no charge if you use a landline.
If you are using a mobile you may find it cheaper to call our landline number 020 8379 1327
"Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities."
From: Louise Brown
Sent: 03 November 2015 11:16
To: Lorraine Cordell; Jackie Gubby
Subject: RE: Simon Cordell Complaint [SEC=PROTECT]
Classification: PROTECT
Dear Ms Cordell,
Thank you for your email and enquiry regarding your son Simon Cordell tenancy, a full
response clearly outlining actions to-date will be sent to your son Simon Cordell.
Yours sincerely
Louise Brown
Anti-Social Behaviour Officer Community Safety Unit Regeneration & Environment
Department London Borough of Enfield
S 020 8379 4467
louise.brown2@enfield.gov.uk
From: Lorraine Cordell
Mail To: lorraine32@blueyonder.co.uk
Sent: 02 November 2015 17:38
To: Louise Brown; Jackie Gubby
Subject: Re: Simon Cordell Complaint
Dear Louise Brown and Jackie Gubby
It has been over 10 days since I sent the complaint in due to how my son has been treated. I
have not had 1 reply not even a reply to say you got my email. I have also left voice messages