Page 611 - 2015 2nd Half No Table

3. Bathroom toilet (repaired now)
4. Heating pipes not been covered that are running all round the walls and down the walls.
(Now it is winter my son has his heating on but has burned himself more than once walking
past the pipes as they are so hot, this is bad being left like this as it is a danger due to how hot
the pipes get. (Not done)
5. Bedroom floor (not done)
6. Bedroom window (not done)
7. Front room window/door frame (surveyors said that the water was still coming in due to
the outside step and this needed to be sorted) (Not
done)
8. Pipes banging all the time (the surveyors saw this when they came out) (Not done)
9. Wall still wet in front room (we have been told this is due to the guttering needs to be
renewed which was meant to be done, 111 has guttering in his back garden that has fallen off
the roof some time ago, but now what also has been noticed is that in the main hallway water
is dripping down the walls leaving puddles of water on the stairway which people have to
walk up and down this is a danger for people they could have an accident, believe this is due
to the guttering needs to be replaced or the roof. (Not Done) I am sure there was also some
other jobs that needed to be done the surveyors that came the day you were meant to have
come took a full list and wrote everything down. So how is none of these jobs on the system
that have not been done? It seems once again things have not been put on the system. Why
should we have to keep calling for jobs to be done when they were already meant to have
been done, and surveyors and inspectors have been out more than once over the years why
are they not on the system, as it seems someone is not doing their job.
Regards
Lorraine Cordell
Simon Cordell
From: Jackie Gubby [Mail To: Jackie.Gubby@enfield.gov.uk]
Sent: 03 November 2015 13:03
To: Louise Brown; Lorraine Cordell
Subject: RE: Simon Cordell Complaint [SEC=PROTECT]
Classification: PROTECT
Dear Ms Cordell
I am not aware of any outstanding repairs to your son’s property. The surveyors who attended
the inspection reported back that the heating was fully operational, and the detectors are also
working. Mr Cordell can report any new repairs to telephone 0800 40 80 160 ‐ option 1
Yours sincerely
Jackie Gubby
Housing Manager
Tenancy Management
The Edmonton Centre
3644
South Mall
Edmonton Green
N9 0TN
Tel: 0800 40 80 160*
Fax: 020 8375 8016
email: jackie.gubby@enfield.gov.uk
2241,
* This is a free phone number, so there is no charge if you use a landline. If you are using a
mobile you may find it cheaper to call our landline number