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Thank you for your email, which has been received by the court. Depending on the nature of
your email you may receive a response via email or post.
What documents can be sent by email?
You can send all letters and documents relevant to the case including adoption cases.
However, due to the sensitive nature of adoption work the court will only send emails to
secure email accounts. If a hard copy of a document has been filed at court by DX or
Post, an electronic copy should not be sent. As yet please note that court bundles are not
part of this process and will not be printed.
For more information regarding e-mails please go to the following
http://www.justice.gov.uk/courts/email-guidance What is a secure email account?
An email account is considered secure when security measures are in place to make sure the
data in the email can’t be accessed by users without the relevant approval. Any account that
ends in the following is considered secured: gsi, pnn, gsx, gcsx, gse, cjsm, and nhs.net.
What emails will HMCTS accept?
To make sure we operate this service as efficiently and effectively as possible there are
exemptions.
All Civil and Family process, applications and documents will be accepted by email as long
as when the entire email is printed out it is not more than 50 pages. This should include the
email, all attachments (including any documents embedded in another) and enough copies to
serve on required parties.
Please note that:
• A page is one side, so 50 pages equals 25 pieces of paper printed on both sides.
• Do not use more than one email to take any step in a case which requires a document or
documents to be filed.
DOCUMENTS FOR HEARINGS IN ACCORDANCE WITH
CIVIL PROCEDURE RULES PD, 5B.2. FAMILY PROCEDURE RULE PD 5B
You have received an order to attend court for a hearing.
It would greatly assist the court staff if you could ensure documents you file into court have a
hearing date endorsed on the covering letter, paperwork, or email.
This will then enable the court staff to identify the document is placed on file in readiness for
the hearing.
Please note, if the court is unaware of the pending hearing, when you file your documents,
this may result in the document not reaching the court file in time for the hearing.
Can processes that carry a fee be sent by email?
In both Civil and Family cases court processes that carry a fee can also be received by email
and processed by court staff. However the same conditions as above must apply and in
addition the party issuing the process must either quote a Fee Account number, or the party
who wants to pay has a valid credit or debit card. If you wish to pay using this method, please
say this on the
357,
email and include a contact number for the Court to contact you to take payment.
What is Fee Account?
This is a Direct Debit function that is quick, safe, and easy to use. It is available for solicitors
and large organisations. Once you have set up an account all you need is to provide your fee
account number within the body of the email. The fee will then be deducted from your
account. For more information and to apply for Fee Account please visit
www.justice.gov.uk/courts/fees/payment-by-account.
Any document submitted that breaches any of the above terms will remain unprocessed. This
is in line with Court Practice Directions 5BPD.1 - 5BPD.9.3.