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Other Revenue Information Office Civic Centre (Ground Floor)
Silver Street Enfield EN1 3XW
To pick up forms and hand in documents, you can also visit:

Edmonton Centre (1st Floor above the library)
36-44 South Mall Edmonton London N9 OTN

Opening hours: Monday to Friday, 8.30am - 5pm
How we will pay you
We will tell you if you can get benefit, and how much as soon as possible. If you qualify for benefits, here’s

how it will be paid:
Housing Benefit
If you are a private tenant, your Housing Benefit will be paid directly to your bank account; this is for speed
and safety.

If you do not already have a bank account you may want to open one (visit the Financial Services Authority
website for a guide to basic bank accounts). That way, you can pay rent to your landlord by direct debit or

standing order.
If you are a Housing Association tenant, your rent can either be paid directly to the Housing Association or
into your bank account.
Housing Benefit is normally paid in arrears. Depending on the terms of your tenancy agreement and how

often your rent is due, we will pay you in arrears either:
Weekly; or
Fortnightly; or

Once every calendar month
If you are an Enfield Homes tenant, we will pay your Benefit into your rent account. You will receive a
notification from Enfield Homes detailing the weekly amount you will need to pay.

Council Tax Support
We pay your support straight into your Council Tax account - not to you. We will send you a bill showing
how much council tax to pay.

Sharing information with your landlord
Sharing information with your landlord could help us deal with your claim more quickly and reduce the risk

of you falling behind with your rent because of your claim being delayed.
We may need to confirm information with your landlord before we can make a decision on your claim.

Remember that failure to provide any of the evidence requested on this form will
delay your claim and may prevent us from paying benefit
HB/CTB 07 04/2013

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