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in relation to the letter sent by Lemmy Nwabuisi on 29 November 2016 regarding reports of anti-social
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             behaviour made against your son by his neighbours and that you will address these once the SAR is
             received. Please note that these allegations are serious breaches of tenancy conditions and will be
             addressed separately as part of an ongoing investigation. We have attempted to meet with your son to
             discuss the allegations made against him and give him the opportunity to respond. It is important that                www.homeswapper.co.uk.
                                                                                                                                   https://www.enfield.aov.uk/forms/form/203/fresh start scheme.
             these issues are addressed and another meeting will be arranged to facilitate this in due course.
                                                                                                                                   If you wish to discuss this matter please do not hesitate to contact me. Please note that I away from the office and
         4. Subject Access Request (SAR)                                                                                           will be returning on Tuesday 3 January 2017.
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             The SAR that you have submitted is being responded to separately in accordance with required timescales.

         5. Communications                                                                                                        Yours Sincerely
             We are aware that you left messages for Sarah Fletcher on three occasions between 16 and 21 November
             2016 and she was not available at these times. We confirm that she spoke directly with Mr Simon Cordell
             by telephone on 22 November 2016.                                                                                      Geoffrey Mann Neighbourhood Manager
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         6. Housing Options
             As a single resident living in a one-bedroom property, the Council considers that your; son is suitably
             housed. We do not have sufficient evidence in relation to your son’s allegations of anti-social behaviour              IMPORTANT - Enfield residents should register for an online Enfield Connected account. Enfield Connected puts
             against his neighbours to be able to refer him for a transfer on the housing register.                                 many
                                                                                                                                    Council services in one place, speeds up your payments and saves you time - to set up your account today go to
             He can make an online application himself to be placed on the housing register by visiting the Council                  _________________________________________________________________________________________
             Housing pages of the Enfield Council website at www.enfield.Qov.uk. His eligibility for transfer will then be          www.enfleld.gov.uk/connected  _______________________________________________________________
             assessed by the Housing Options team in accordance with Council policy and they will advise whether his
             application is accepted.

             Alternative options to move are available to him through the mutual exchange scheme, where tenants are
             able to swap their home with another tenant, and the fresh start scheme, where tenants can be supported
             in moving to a private rented home. Further information can be found online using the URLs below:











































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