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From: Wood, Peter [Peter.Wood@canopius.com]
Sent: 06 February 2015 10:41
To: Lorraine Cordell
Cc: Austin, Andrew
Subject: RE: MT3574694 Simon Cordell
Dear Lorraine/Simon,

Just a quick note to let you know that I will be on holiday from 12/2/15 returning on 9/3/15, so if you need
anything in the meantime please communicate with Andy Austin.

Can you let me know how you get on with the CPS and let me know if there is anything else we can do or that
you might need from us?

Just to confirm, I’m sure you are onto this but you are currently pulling together evidence of the costs
incurred by Simon for various release fee’s following Police stop and seizures. As soon as you have provided
this evidence I can give further consideration to the compensation aspect of your complaint. I would prefer to
deal with this myself when I return after the 9/3/15, I hope that’s acceptable to you but if not please let me
know and I will put something in place so that this can be handled in my absence.

Finally, I would advise that the formal Data Subject Access Request you previously made has gone to our Data
Protection Officer. He is aware that I have already provided the Indemnity Letter and some key call recordings
to assist you. They are dealing with your request and he has asked that I send you his initial response, I have
pasted this in below for your information –

[Dear Mr Cordell

Further to your ongoing correspondence with Peter Wood in our Motor Operation, your request for
information has been passed to me and whilst I can see we have fulfilled that request in part by sending
you specific data, we would like to fulfil the element of your request which is a Subject Access Request.
We apologise that this element of your request was not dealt with as quickly as it should have been.

Accordingly, we will now gather relevant data and write to you with the results of that data gathering
exercise as soon as possible. As Peter has already communicated, we will charge no fee for this request on
this occasion.

Please do not hesitate to contact me if you have any queries.

With kind regards

Paul Donovan
Global Data Protection Officer | Canopius Holdings UK Limited |
Gallery 9 | One Lime Street | London | EC3M 7HA
D +44 (0) 20 7337 3796 | M +44 (0) 7584 102572 www.canopius.com]

I trust that’s everything for now, have a good weekend and no doubt we will be in contact soon. If you need
anything else, just shout!

Regards

Peter Wood
UK Specialty Operations Manager |
UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
1523