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From: Paige Christie
Sent: 23 March 2017 15:01
To: 're_wired@ymail.com' <re_wired@ymail.com>
Subject: Transfer
Mr Cordell,
We are writing to let you know that, from 1st April 2017 we will no longer be providing the NHS Complaints
Advocacy Service in your borough.
From 1 April 2017, the NHS Complaints Advocacy Service will be provided by POhWER. We have included
some contact details for POhWER below but would request that you do not contact them regarding your
complaint until after the start of the new contract on 1 April 2017.
POhWER:-
Telephone: 0300 456 2370
Minicom: 0300 456 2364
Email: pohwer@pohwer.net
Skype: pohwer.advocacy
Fax: 0300 456 2365
Post: PO Box 14043, Birmingham, B6 9BL
If you wish for information regarding your referral to be transferred to POhWER, in order for them to support
you with it, we would ask that you complete the attached consent form and send it back to us in the prepaid
envelope by 29 March 2017.
Should you not wish to consent to the transfer of your information, your referral will be closed with
VoiceAbility on 31 March 2017.
Please do not hesitate to contact us if you have any queries.
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