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               lorraine32@blueyonder.co.uk_01.21.2015_FW MT3574694
               21/01/2015
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               287,
               From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
               Sent: 21 January 2015 22:53
               To: 'Andrew.Austin@canopius.com'
               Cc: 'complaints@lloyds.com'
               Subject: FW: MT3574694
               Attachments: S Cordell Cert._ KGM_ 2013-2014_Colour.pdf.
               Information we need.pdf
               Dear Andrew
               Please see attached Insurance, which will show you full details of his insurance policy and
               dates covered.
               Yes, we do want full discloser so this mater can be sorted out by the court and I can send the
               information over to the CPS for the case of the 14/11/2013 where the police officer told
               KGM I had tools in my van to void my insurance. Kelly Tiller from the trade section and
               Jessica know fully what went on and it was Jessica that took the phone call from the police
               officer. After this I believe Kelly Tiller took over dealing with my policy and she was the one
               that had the say to cancel my policy and she was the one that believed the police until I went
               to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I
               had not done this Kelly Tiller would have cancelled my policy of insurance and I have all the
               emails to prove this.
               After Kelly Tiller found out I was not lying about having no tools in my van the insurance
               policy was kept in place, I did ask Kelly Tiller on more than once to send me the information
               and put data requests in which was not replied to. Now I have been found guilty when Kelly
               Tiller knows the truth that there was not tools and the police officer lied to KGM on the
               phone call.
               I am the one that has suffered over all this not just on this case but all the times I have been
               taken to court for no insurance over the year my policy run with KGM due to it not showing
               on the MID database.
               You should have all the emails already from Broadsure Direct and many was sent by them to
               KGM as I was told KGM could not talk to me and I had to deal with Broadsure Direct about
               my policy Martin Jenkins from Broadsure Direct should also have copies of all emails as I
               do.
               I have spoken to DVLA today and asked for the data of how many times points was put on
               my licence due to not getting summons from police and then dealing with cases I knew
               nothing about and then I had to get the cases reopened, I have to write them a letter and they
               will send the data I have asked for in the post.
               I do have a lot of letters which I will sort out scan and send over. But the 1st part I want to
               deal with is the court case I was found guilty at and have put an appeal in that is the most
               important to me right now.
               We can deal with everything else once I get all the data scanned as there is really a lot and it
               was all due to KGM not sorting out why my insurance was not showing on the MID database.
               The seizers alone have left me out of pocket by around £1700.00. That is without all the days
               I have not been able to work due to my driving licence being messed up and showing points
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