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for no insurance. All the time going back and forward to the compound to collect my
vehicles, and everything else I have had to deal with the courts when in fact I had done
nothing wrong.
I have tried to deal with this for months and months without going to the ombudsman and
KGM has taken no notice, it has taken me to go to the ombudsman for KGM to take any
notice and I don’t feel anyone would be happy with the this sort of service from KGM let
alone any company doing this and causing someone so much suffering.
It was one of the police in the end at the compound who in the end worked out why it was not
showing up on the MID and that was because there had been a space put within my Reg
Numbers. It was that bad two police compounds new me and said each time not again.
288,
As you can see, I am not very happy about all of this, but I do not think anyone would be
when they paid for their insurance and had done nothing wrong to suffer all this.
Therefore could you please get the information I need to send to the CPS; I have written what
was needed from Nov 2014 and way before this, and it still has not been sent and I have this
hanging over my head. I did not just get points on my licence I got disqualified from driving
for 6 months due to repeat offending of no insurance please tell me why when I have paid for
my insurance from KGM? The reason it has not been enforced is due to me putting an appeal
in.
You can contact my mother on 0208 245 7454 or 07961 833021
Regards Simon Cordell
From: Austin, Andrew
mailto: Andrew.Austin@canopius.com
Sent: 21 January 2015 16:13
To: 'Lorraine Cordell'
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Mr Cordell,
I have detailed the process for requesting information under the subject access request and if
you wish to proceed with this please confirm.
In the meantime, I am keen to assist you if I can in confirming when cover was in force.
Please can you confirm if there is a contact number, I can call you or your Mother on and a
time that is acceptable so that I can try and help resolve this particular issue for you.
I look forward to hearing from you with this information.
Regards,
Andrew Austin
Deputy Underwriting Operations Manager | KGM Motor Insurance Member of the UK
Specialty Division of Canopius Group KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 1806 | M 07469 147743 | www.kgminsurance.co.uk | www.canopius.com
From: Lorraine Cordell
mailto: lorraine32@blueyonder.co.uk
Sent: 21 January 2015 13:22
To: Austin, Andrew
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Andrew
I will forward this to you within a few days I will ask the police compound to do a full print
out as to all the tickets as I believe there is a few missing.
I do have around 6 of the tickets here when the vehicles were sized I also do have court
letters, and letters from DVLA, which I will forward over to you once I have scanned then in