Page 605 - 5. 2015 New 26-05-21 No Table

Customer Services Enfield Homes

3
The Enfield Gov / Email’s Issue:
500. x2 Jo O'Brien _RE_ 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ MR SIMON
CORDELL [SEC=UNCLASSIF
/ Page Numbers: 1787,1788,1789,
From: Jo O'Brien [Jo.O'Brien@enfieldhomes.org]
Sent: 05 March 2015 10:10
To: Lorraine Cordell
Subject: RE: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ MR SIMON CORDELL
[SEC=UNCLASSIFIED]
Classification: UNCLASSIFIED
Good morning Ms Cordell,
Thank you for your response, I have cancelled the appointment for 10th March as requested.
A new appointment has been booked with our contractor Wates Living Space for attendance
on Friday 13th March between 10.30‐2.00pm. Would you be so kind as to advise Mr Cordell
that if the front door needs to be renewed he is responsible to pay for the replacement but we
can arrange for him to pay by instalments but if Mr Cordell can provide a Crime Reference
Number and not a Cad Number we can carry out the repair.
Kind regards
Jo O’Brien
Customer Services
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 04 March 2015 19:27
To: Jo O'Brien
Subject: RE: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ MR SIMON CORDELL
[SEC=UNCLASSIFIED]
Dear Jo O’Brien
I am sorry but the 10th or the 11th and maybe the 12th March 2015 cannot be done due to
having appointments
already arranged could this please be re booked.
Regards
Lorraine Cordell
From: Jo O'Brien [Mail To: Jo.O’Brien@enfieldhomes.org]
Sent: 04 March 2015 16:20
To: Lorraine Cordell
Subject: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ MR SIMON CORDELL
[SEC=UNCLASSIFIED]
Classification: UNCLASSIFIED
Good afternoon Ms Cordell,
Following your e‐mail to EH Feedback I have been asked by the Customer Services Manager
to raise a repair
order to our contractor Wates Living Space for an operative to attend to carry out necessary
works to the
front door. EH Feedback will be in touch with you shortly in response to your e‐mail. An
appointment has been booked for a Wates operative to attend on Tuesday 10th March
between 8.00am‐ 10.30am. Order Number 1509056/1. If this appointment is not convenient
please do not hesitate to contact me so that we can agree a mutual
appointment.