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               The Enfield Gov / Email’s Issue: 02
               Jo O'Brien MR SIMON CORDELL
               / Page Numbers: 1790,1791,1792,1793,
               Jo O'Brien Customer Services
               From: Lorraine Cordell Mail To: lorraine32@bluevonder.co.uk
               Sent: 04 March 2015 19:27
               To: Jo O'Brien
               Subject: RE: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ MR SIMON CORDELL
               [SEC=UNCLASSI FIED]
               Dear
               Jo O’Brien
               I am sorry but the 10th or the 11th and maybe the 12th March 2015 cannot be done due to
               having appointments already arranged could this please be re booked.
               Regards
               Li Cdll
               From: Jo O'Brien [Mail To: Jo. O’Brien@enfieldhomes.org]
               Sent: 04 March 2015 16:20
               To: Lorraine Cordell
               Subject: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ MR SIMON CORDELL
               [SEC=UNCLASSI FI ED]
               Classification: UNCLASSIFIED
               Good afternoon Ms Cordell,
               Following your e-mail to EH Feedback I have been asked by the Customer Services Manager
               to raise a repair order to our contractor Wates Living Space for an operative to attend to carry
               out necessary works to the front door. EH Feedback will be in touch with you shortly in
               response to your e-mail.  An appointment has been booked for a Wates operative to attend on
               Tuesday 10th March between 8.00am- 10.30am. Order Number 1509056/1.  If this
               appointment is not convenient please do not hesitate to contact me so that we can agree a
               mutual appointment.
               Many thanks
               Jo O'Brien Customer Services Enfield Homes
               Direct Fax
               1791,
               From: Jo O'Brien [Jo.O'Brien@enfieldhomes.org]
               Sent: 06 March 2015 09:38
               To: Lorraine Cordell
               Subject: RE: 109 Burncroft Avenue, Enfield, Middlesex, EN3 7JQ MR SIMON CORDELL
               [SEC=UNCLASSIFIED]
               Classification: UNCLASSIFIED
               Dear Lorraine,
               The police provide a CAD number as a call logging only. When a crime/incident has taken
               place, they will provide a full crime reference number. Enfield Homes Procedure is that we
               require this reference number to enables us to carry out repairs/renewals without recharging
               the tenant.
               Kind regards Jo
               Jo O'Brien Customer Services
               From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
               Sent: 06 March 2015 00:20
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