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£996.37 of 1 instalment of £180.00 & 4 instalments of £204.09, below are the payments
               which have currently been made on the revised payment plan:
               £180.00 paid 11/02/2015 £204.09 paid 13/03/2015 To summarize the total collected by Close
               Brothers Premium Finance totals £686.87, of which £90.00 were default fees, the total paid to
               our office currently stands at £384.09, with 3 remaining collections due of £204.09 scheduled
               for 11/04/2015, 11/05/2015 & 11/06/2015.  I hope you find the above in order, if you have
               any queries please do not hesitate to contact us.
               Many thanks
               Melanie Twyman Finance Manager
               1869,
               cid: image001.png@01CB9541.30E24860
               Finance Department
               t: 01843 594477
               f: 01843 594488
               ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
               Broadsure Direct
               Telephone number: 01843 594477
               Fax Number: 01843 594488
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               2
               The Enfield Gov / Email’s Issue:
               510. Lorraine Cordell _Re_ 00-COSX14MT07-ID_86_ Open Attach Documents
               / Page Numbers: 1870,1871,1872,
               From: Lorraine Cordell
               lorraine32@blueyonder.co.uk
               Sent: 13 March 2015 20:35
               To: 'Melanie Tyman'
               Subject: RE: 00COSX14MT07ID<
               86> Open Attach Documents
               Hi Melanie Twyman
               Thank you for the below email, could I please ask for some other information please for my
               records. Could you please send me all details since April 2014 as to what payments were
               made and which polices and the name of the companies the policies applied to? The reason's
               as to why policies where stopped and if any charges was included to policies being stopped.
               From my records he had policies started with:
               Policy plan started on the 14/04/2014 deposit paid on this one. Could you confirm the deposit
               paid?
               And how much 1 month insurance with them should have cost, I have been told by yourself
               you lost money due to this policy the problem is I do not understand why still we was never
               told this by Martin the 1st time we knew you had lost money on this policy was when I spoke
               to you. Policy plan took the insurance cover out knowing the 2 claims was in place, it was not
               Simon fault that after one month into the policy starting Policy plan took issue with it and
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