Page 681 - 7. 2016 Last three months the 10 - 11 - 12 No Table

I tried to call and again like each other time I call it takes an hour or over to be able to
speak to anyone, due to being busy I had to cut off to leave my son’s flat and was going to
call again later.
When I got home, I showed my son the letter from Sarah Fletcher he himself was upset for
some reason as me that she could take time to write this letter but not call us back. So, he
then called this time he did get to speak to Sarah Fletcher and yes, he was upset due to
what has been going on and said many times he was upset that she had not called and they
spoke about the CCTV camera which my

4,
2014 and 2015
2013 to 2015

The Enfield Councils History
FOI Indexed

son said he wants to appeal it having to be taken down. They also spoke about my son
being moved out of his flat to a new place, Sarah Fletcher replied she cannot do anything to
do that and the only way for him to move was by way of housing moves and he should sign
up to that and nothing else can be done. My son did not explain fully as he was really
upset. Sarah Fletcher also said that there had been complaints put in about my son but said
it not the right time to address this and that would be addressed at a next time, so it seems
that Enfield Council does address complaints from other people but not my son or on
behalf of my son, as I am still waiting for replies to complaints that were put in 2014 and
2015 about my son’s neighbours.
After my son spoke to her he passed me the phone, I asked why she had not called me back
and was told that it not my tenancy, which I replied there has already been sent a letter of
authority sent to Enfield Council some time back I believe it was maybe between 2013 to
2015 this was sent there was more than one of them sent which I can prove as they were
sent via emails which I still have, which gives me Miss Lorraine Cordell authority to deal
and speak to anyone at Enfield Council on behalf of my son and it would be on their
systems as it was emailed and I knew they had it. My son at this in the background also
said I have authority to deal and speak to anyone at Enfield Council and it’s on their
systems.
Due to my son speaking in the background I went to a next room to speak; my son came
into the room and was going on about writing the letter of complaint about what had been
going on and that she could end up losing her job if she did not deal with this correctly. It
was at this Sarah Fletcher said she could no longer talk to me that my son had made threats
towards her and told me to put it in writing what I wanted to say put the phone down.
I feel at this time Enfield Council is doing nothing to help my son they don’t even want to
speak to me so I can explain fully what is going on. My son is under the early intervention
team and they are willing to help my son get moved as they themselves have seen what is
going on. They would do this by way of writing a letter to Enfield council if asked to do so
by Enfield Council.
- I would like to speak to someone as this cannot be left like this and my son is
suffering due to all of this. My contact number is 07807 333545.
- I would like to find out if Enfield Council is willing to move my son due to the
reason’s in this letter and the help of the early intervention team.
- I would also like full dates and times that my son’s neighbours have put any
complaints in and what they have said he has done and on what date.