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Council does address complaints from other people but not my son or on behalf of my son, as
               I am still waiting for replies to complaints that were put in 2014 and 2015 about my son’s
               neighbors. After my son spoke to her he passed me the phone, I asked why she had not called
               me back and was told that it not my tenancy, which I replied there has already been sent a
               letter of authority sent to Enfield Council some time back I believe it was maybe between
               2013 to 2015 this was sent there was more than one of them sent which I can prove as they
               were sent via emails which I still have, which gives me Miss Lorraine Cordell authority to
               deal and speak to anyone at Enfield Council on behalf of my son and it would be on their
               systems as it was emailed and I knew they had it. My son at this in the background also said I
               have authority to deal and speak to anyone at Enfield Council and it’s on their systems. Due
               to my son speaking in the background I went to a next room to speak; my son came into the
               room and was going on about writing the letter of complaint about what had been going on
               and that she could end up losing her job if she did not deal with this correctly. It was at this
               Sarah Fletcher said she could no longer talk to me that my son had made threats towards her
               and told me to put it in writing what I wanted to say put the phone down. I feel at this time
               Enfield Council is doing nothing to help my son they don’t even want to speak to me so I can
               explain fully what is going on. My son is under the early intervention team and they are
               willing to help my son get moved as they themselves have seen what is going on. They would
               do this by way of writing a letter to Enfield council if asked to do so by Enfield Council.
               • I would like to speak to someone as this cannot be left like this and my son is suffering due
               to all of this. My contact number is 07807 333545.
               • I would like to find out if Enfield Council is willing to move my son due to the reason’s in
               this letter and the help of the early intervention team.
               • I would also like full dates and times that my son’s neighbours have put any complaints in
               and what they have said he has done and on what date.
               • I would a full report of any police reports that have been given to Enfield Council by the
               police about my son.
               • I would like information as to how to appeal about removing my CCTV camera and be
               allowed not to remove it until this appeal has happened, as so far this is the only thing that
               has proven my son has done nothing wrong.
               Regards
               Miss Lorraine Cordell Mr Simon Cordell
               2572,
               Re: Simon Cordell
               People that have been copied into these letters are below
               Joan Ryan MP for Enfield
               Joan Ryan MP for Enfield
               Mr Rob Leak Chief Executive Enfield Council
               Mr Ray James Director of Health, Housing and Adult Social Care
               Ms Sally McTernan assistant Director Community Housing Services
               Sarah Fletcher Sarah Housing Officer
               Jackie Gubby Housing officer

               19
               The Enfield Gov / Email’s Issue: 03
               Letter to Council Dated
               / Page Numbers: 2573,2574,
               Mr Simon Cordell 109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016
               Re: Formal Complaint 08/12/12/016
               To Whom It May Concern:
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