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copied Concetta into this email for reference. I hope this helps to clarify matters further and
we thank you for your patience during this time.
Kind regards
Dionne Grant
Statutory Complaints Manager ‐ Gateway Services
Finance, Resources and Customer Services
Enfield Council
Thomas Hardy House
39 London Road
EN2 6DS
Tel: 0208 379 2806
Email: Dionne.grant@enfield.gov.uk
www.enfield.gov.uk
Enfield Council is committed to serving the whole Borough fairly, delivering excellent
services and building
strong communities.
*THINK BEFORE YOU PRINT*
From: Lorraine Cordell [mailto: lorraine32@blueyonder.co.uk]
Sent: 13 January 2017 19:47
To: Dionne Grant
Subject: RE: SAR 251 [SEC=OFFICIAL: PRIVATE AND CONFIDENTIAL
CORRESPONDENCE]
Dear Dionne Grant
I requested this as said on the 24/11/2016 and I did not get a reply about the ID that was
needed until the 21/12/2016, I wrote back on the 22/12/2016 asking about the ID due to what
was written in the email from Concetta, but before this Daniel Ellis repeatedly asked for
contract to be made with me about my request as he was over seeing my complaint. As said
above this did not happen until the 21/12/2016.
2760,2761,2762,2763,2764,2765,2766,

6
The Enfield Gov / Email’s Issue:
707. Lorraine Cordell _Re_ Automatic reply_ SAR 251 [SEC=OFFICIAL_PRIVATE AND
CONFIDENTIAL CORRESPONDE3
/ Page Numbers: 2767,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 16 January 2017 16:58
To: 'Concetta Nobile'
Subject: RE: Automatic reply: SAR 251 [SEC=OFFICIAL: PRIVATE AND
CONFIDENTIAL
CORRESPONDENCE]
Dear
the meeting was held with people from the Housing Neighbourhood Team and the
Community Safety Team I was not given any person's name just told it was an internal
meeting, as I asked if I could attend seeing as they would be speaking about my son, due to it
being an internal meeting I was told I could not attend so I asked if minutes could be taken so
I could get the minutes in my subject access request.
Regards
Lorraine Cordell
From: Concetta Nobile mailto: Concetta.Nobile@enfield.gov.uk