Page 904 - Pages from 8. 2017 New 26-05-21 No Table 1st Half

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2
The Enfield Gov / Email’s Issue:
758. Lorraine Cordell _Re_ Mr. Cordell
/ Page Numbers: 2978,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 24 February 2017 14:02
To: 'Sarah Fletcher'
Subject: RE: Mr Cordell
Dear Sarah Fletcher
After the call you made to me on the 22/02/2017 and I told you the date of the 24/02/2017
was not a suitable date to attend my son's home, in regards to the ongoing low water pressure
issue in the block, you then said you would call me back on the 23/02/2017 with a date after
you had spoken to the inspector, as to when you and the inspector could attend. The dates I
gave you that were not suitable were the 24/02/2017 and the 27/02/2017. And the
28/02/2017, 01/03/2017 and the 02/03/2017 would be fine for you to attend with the
inspector. On the 23/02/2017 you did call to give me an update, you said that you did not
have an update as to a date, due the inspector not being in all day on the 23/02/2017, and that
you was still going out to number 113 and 117 on the 24/02/2017 and that once you spoke to
the inspector on the 24/02/2017 you would call me with an update as to what date you could
attend with the inspector to my son's home. Why did you therefore go to my son's address on
the 24/02/17 when you were told it was not convenient? The reason I said the dates were not
suitable was that no one could be there with my son, and due to ongoing issues, which you
are well aware off, I did not want my son there on his own when the council attended his
home address. This has also been said to the council before, so why did you even go to my
son's home when I told you it was not suitable? Could you please explain to me why? I was
shocked when I got a call from my son today saying you had been to his home. From what
my son also said to me today when he called, the inspector has also said the low water
pressure issue in the block is not coming from his flat, can you also please confirm this via
email.
Regards
Lorraine Cordell

3
The Enfield Gov / Email’s Issue:
759. x2 Sarah Fletcher_ Mr. Cordell [SEC=OFFICIAL_PUBLIC]
/ Page Numbers: 2979,2980,
From: Sarah Fletcher [Sarah.Fletcher@enfield.gov.uk]
Sent: 24 February 2017 16:49
To: Lorraine Cordell
Subject: RE: Mr Cordell [SEC=OFFICIAL: PUBLIC]
Classification: OFFICIAL PUBLIC
Dear Ms Cordell,