Page 950 - Pages from 8. 2017 New 26-05-21 No Table 1st Half

Classification: OFFICIAL
Dear Ms Cordell
Thank you for your email below. The relevant service areas supplied the information that is
held on there records. There are no call recordings available. You mention that you think
information is missing. In order to enable us to search further, please clarify what data you
think is missing and if you are aware of the context of which any other information may be
held and any likely dates you think the processing of information may have occurred and I
will then make further
enquiries with services. As a reminder, the information provided in your recent request is
only new data from when the last subject access request was made in 2016. As previously
explained, third party information would be withheld; to clarify further, this would include
records produced by external agencies. In your email below, you refer to police records;
please note that Mr Cordell may wish to contact the police directly to request details of their
records held. You also mention below that the Council holds inaccurate data. Mr Cordell may
provide his statement to us to address what information he feels is incorrect and we will
ensure that this is placed on our records alongside that data which he believes is inaccurate.
This will then ensure that both versions of events are viewed alongside each other. You do
also have the right to contact the ICO as advised in my previous response.
Regards
Dionne Grant
Statutory Complaints Manager ‐ Gateway Services
Finance, Resources and Customer Services
Enfield Council
Thomas Hardy House
39 London Road
EN2 6DS
Tel: 0208 379 2806
Email: Dionne.grant@enfield.gov.uk
www.enfield.gov.uk
Enfield Council is committed to serving the whole Borough fairly, delivering excellent
services and building
strong communities.
*THINK BEFORE YOU PRINT*
From: Lorraine Cordell [mailto: lorraine32@blueyonder.co.uk]
Sent: 16 February 2017 10:13
To: Dionne Grant
Subject: RE: Response to SAR Ref
CRM SAR 251 [SEC=OFFICIAL]
2982,
Dear Dionne Grant
Thank you for the information you sent regarding the subject access request. Sorry for the
time it has taken for me to get back to you but I have been having work done in my home so
have had no access to my main computer which hold all my emails, and have been working
from my mobile which is not the best option. And I won’t have access to my main computer
till most likely Monday as work is still ongoing. I do however feel that all the data has not
been supplied that I have asked for, this was the same in March of 2016 I knew then we did
not get all the data we asked for and an email was writing in regards to this but no one got
back to me. Also, in the data you have sent there is hardly any dates or times, that complaints
were put in why does Enfield Councils system not include dates and times information was
recorded? There is no call data. No meetings data that government body's had meetings