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2984,
necessarily those of the London Borough of Enfield. This email and any attachments or files
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2
1 x Email
To Mother / Subject Access Request / Dionne Grant Statutory Complaints
Manager ‐ Gateway Services Finance, Resources and Customer Services stating served!

3
The Enfield Gov / Email’s Issue:
760. x2 Dionne Grant _RE_ Response to SAR - Ref CRM SAR 251 [SEC=OFFICIAL]
/ Page Numbers: 2985,2986,2987,2988,
From: Dionne Grant Dionne.Grant@enfield.gov.uk
Sent: 27 February 2017 13:14
To: Lorraine Cordell
Subject: RE: Response to SAR Ref
CRM SAR 251 [SEC=OFFICIAL]
Classification: OFFICIAL
Dear Ms Cordell
Thank you for your email below. The relevant service areas supplied the information that is
held on their records. There are no call recordings available. You mention that you think
information is missing. In order to enable us to search further, please clarify what data you
think is missing and if you are aware of the context of which any other information may be
held and any likely dates you think the processing of information may have occurred and I
will then make further enquiries with services. As a reminder, the information provided in
your recent request is only new data from when the last subject access request was made in
2016. As previously explained, third party information would be withheld; to clarify further,
this would include records produced by external agencies. In your email below, you refer to
police records; please note that Mr Cordell may wish to contact the police directly to request
details of their records held. You also mention below that the Council holds inaccurate data.
Mr Cordell may provide his statement to us to address what information he feels is incorrect
and we will ensure that this is placed on our records alongside that data which he believes is
inaccurate. This will then ensure that both versions of events are viewed alongside each other.
You do also have the right to contact the ICO as advised in my previous response.
Regards
Dionne Grant
Statutory Complaints Manager ‐ Gateway Services
Finance, Resources and Customer Services
Enfield Council
Thomas Hardy House
39 London Road
EN2 6DS
Tel: 0208 379 2806