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2
Simon Cordell’s MP3’S Indexed
Stage 1
Simon Cordell’s MP3’S Indexed
1x Recording
01m. Joan Ryan Gina Speaking last one 13_08_2018
Page Number: Update Page Number 1,
Update

37.
Additional Email Attachments & Emails / Issue:
1.16 lorraine32@blueyonder.coassessment complaint [SEC=OFFI
13/07/2018
/ Page Numbers: 1841,1842
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1841,
From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
Sent: 13 July 2018 14:48
To: complaints and information
Subject: Re: Simon Cordell - assessment complaint [SEC=OFFICIAL]
Dear Daniel
Thank you for the reply, I believe what you have been told is misleading, as the council are
very aware everything is recorded our side.
I also notice you have only covered one issue that was spoke about when you called me
after my brother called you, but I had a feeling that would happen.
I do understand that things are complexed as Enfield Council has only ever gone one sided
and never heard or wanted to hear anything we had to say, this was clearly shown in the call
when you stated we have not been able to talk to anyone regarding issues, but that is the
way that Enfield Council wanted it they just wanted to believe what they wanted, but only
hearing one side to everything is not correct as there is two sides to everything.
Regards
Lorraine Cordell
Sent from my iPhone
On 11 Jul 2018, at 14:25, complaints and information
<complaintsandinformation@enfield.gov.uk> wrote:
Classification: OFFICIAL
Dear Lorraine,
I am writing further to our recent telephone conversation about your son’s mental health
assessment.
I have been provided with the following comments from the team handling the case: