Page 694 - 10. 2nd half 2018 New 26-05-21 No Table

Speaker 1: 02:16 Your throw to the neighbourhood team how can I help
you?
Speaker 2: 02:19 May I ask who I'm speaking to please
Speaker 1: 02:23 You speaking to John Ogander from Enfield Council
housing
Speaker 2: 02:26 Hello John, you're speaking to Mr Cordell. Simon
Cordell from 109 Burncroft Avenue. I'm a secure tenant
and I'm phoning in regards to the agenda at the
moment with my caseload. I believe a Michael is
supposed to be the case manager and I was supposed
to have had a housing transfer already put into place in
the emergency house in transfer, um, if I can just give
you a couple of dates for just for the latest updates of
what's happened on the eighth, on the eighth of this
month from two facts on the 15th of the eighth of this
year. Um, a court order was made that I must be
transferred four two bedrooms like to like house as an
emergency case on the 15th of the 08th. The Enfield
Council wrote to my solicitor and all the paperwork
was agreed and a copy of that letter was sent to
yourselves in agreement to that transfer that should be
taken place. Um, within the first annual meeting AGM
meeting held by the Enfield Council and yourselves was
obviously on the 28, 08, 2018 and no person and
Speaker 1: 03:35 [inaudible] mad.
New Speaker: 03:35 yeah,
New Speaker: 03:37 Can I get Michael to contact you because he's not here.
He is not in the office I can take your details and ask
him to contact you
Speaker 2: 03:43 I have already asked him to contact me and he seems
to foul in doing so and he hasn't managed to do that.
He's also in, in it, he's also got contact of official
paperwork that is being paid a salary to deal with and
he's got time and measurements that he should be
meeting and level of grades to which the emergency
application should be treated to and he's failing in all of
these obligations towards me and towards his job title.
So, if anybody else can actually deal with his job and do
it more efficiently, I'd be, I'd be a lot happier because I
wouldn't be living in the same house for the last few
months when a judge has ordered something. Is there
any way that you can deal with this case for me and,
we can go through the process?