Page 342 - 11. 2019 New 26-05-21 No Table

Thank you for the below reply, but I fear just passing a copy of my correspondence will do
very little, as I have been waiting for a reply just from one complaint since I believe the
05/12/2019, and there are multiple emails and letters going back to 2018 and the start of 2019
I have yet to have a reply from, also the SAR I put in on 25/11/2018 is still on going with
really only data from 1997 included within a few documents I did get which I am writing
emails for updates and getting no replies.
So you can see things are for some reason things are not being dealt with, Also I get no
correspondence asking for more time, I write more emails to ask for an update but yet no
replies so I think you can see that issues are not being dealt with in the correct way, and this
has been like this for years not a few months, it is like I am wasting my time sitting and
writing anything as it seem Enfield Council are not addressing anything I have asked.
This is why I have asked the Chief Executive's Unit to get involved as I feel I am getting
nowhere, and that should not be the case I should at least get a reply. There are multiple
issues and it seems where my son is involved Enfield Council just pushes it under the table.
As it seems you have just pushed this to the same teams that are not doing their job and have
not done their job for some time, is there anyone else in Enfield Council I can take this to that
is higher as it seems no one wants to do anything within Enfield Council,
I also do feel that departments within Enfield Council have deleted multiple of my
correspondence from Enfield Council systems so it looks like I am doing nothing, when in
fact I am. Multiple beaches in data can also be proven regarding the sharing of my son's data,
and multiple other beaches. I have been told to ask under what jurisdiction within law;
Enfield Council is using to share data, and what security is being taken by Enfield Council
when passing information over to other bodies within, yet I have had no reply to this also
along with multiple other questions I have asked.
I would like to know if anyone at Enfield Council is going to take anything serious?
Regards
Lorraine Cordell
From: Chief Executive
mailto: Chief.Executive@enfield.gov.uk
Sent: 04 March 2019 12:11
To: Lorraine Cordell
Cc: complaints and information; Andrea Clemons
Subject: RE: Complaint [SEC=OFFICIAL]
334,
Classification: OFFICIAL
Dear Ms Cordell
Thank you for your email addressed to the Chief Executive. I am writing in
acknowledgement and to advise you that a copy of your correspondence has been passed to
the Complaints and Access to Information Team. A response will be sent to you direct on the
issues raised.
Regards
Heather Littler
Senior Admin Officer
Chief Executive's Unit
London Borough of Enfield
Civic Centre, Silver Street, Enfield, EN1 3XY
Tel: 020 8379 4037
Email: heather.littler@enfield.gov.uk
"Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities"